Senior Scheduler

CV-Library

Posted on Jan 17, 2025 by CV-Library
Oldbury, West Midlands (County), United Kingdom
Construction
Immediate Start
£32k - £32k Annual
Full-Time
Senior Scheduler
Location: Oldbury
Salary: £32,000

Role Overview
You will oversee the daily scheduling and administration of reactive and planned repair services, ensuring that customer service and performance targets are consistently achieved.

Key Responsibilities

* Effectively manage resource planning to optimize efficiency.

* Monitor key performance indicators (KPIs) weekly, identify service failures, and implement corrective actions.

* Conduct weekly performance audits and address any errors with the team.

* Deliver exceptional customer service to residents and clients.

Requirements

* Proven experience in a call centre environment.

* Background in the maintenance industry.

* Strong ability to meet deadlines and work effectively under pressure.

* Experience in managing teams and leading people

Reference: 222922886

https://jobs.careeraddict.com/post/98912552

This Job Vacancy has Expired!

CV-Library

Senior Scheduler

CV-Library

Posted on Jan 17, 2025 by CV-Library

Oldbury, West Midlands (County), United Kingdom
Construction
Immediate Start
£32k - £32k Annual
Full-Time
Senior Scheduler
Location: Oldbury
Salary: £32,000

Role Overview
You will oversee the daily scheduling and administration of reactive and planned repair services, ensuring that customer service and performance targets are consistently achieved.

Key Responsibilities

* Effectively manage resource planning to optimize efficiency.

* Monitor key performance indicators (KPIs) weekly, identify service failures, and implement corrective actions.

* Conduct weekly performance audits and address any errors with the team.

* Deliver exceptional customer service to residents and clients.

Requirements

* Proven experience in a call centre environment.

* Background in the maintenance industry.

* Strong ability to meet deadlines and work effectively under pressure.

* Experience in managing teams and leading people

Reference: 222922886

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