Senior Scheduler
Posted on Jan 17, 2025 by CV-Library
Oldbury, West Midlands (County), United Kingdom
Construction
Immediate Start
£32k - £32k Annual
Full-Time
Senior Scheduler
Location: Oldbury
Salary: £32,000
Role Overview
You will oversee the daily scheduling and administration of reactive and planned repair services, ensuring that customer service and performance targets are consistently achieved.
Key Responsibilities
* Effectively manage resource planning to optimize efficiency.
* Monitor key performance indicators (KPIs) weekly, identify service failures, and implement corrective actions.
* Conduct weekly performance audits and address any errors with the team.
* Deliver exceptional customer service to residents and clients.
Requirements
* Proven experience in a call centre environment.
* Background in the maintenance industry.
* Strong ability to meet deadlines and work effectively under pressure.
* Experience in managing teams and leading people
Location: Oldbury
Salary: £32,000
Role Overview
You will oversee the daily scheduling and administration of reactive and planned repair services, ensuring that customer service and performance targets are consistently achieved.
Key Responsibilities
* Effectively manage resource planning to optimize efficiency.
* Monitor key performance indicators (KPIs) weekly, identify service failures, and implement corrective actions.
* Conduct weekly performance audits and address any errors with the team.
* Deliver exceptional customer service to residents and clients.
Requirements
* Proven experience in a call centre environment.
* Background in the maintenance industry.
* Strong ability to meet deadlines and work effectively under pressure.
* Experience in managing teams and leading people
Reference: 222922886
https://jobs.careeraddict.com/post/98912552
Senior Scheduler
Posted on Jan 17, 2025 by CV-Library
Oldbury, West Midlands (County), United Kingdom
Construction
Immediate Start
£32k - £32k Annual
Full-Time
Senior Scheduler
Location: Oldbury
Salary: £32,000
Role Overview
You will oversee the daily scheduling and administration of reactive and planned repair services, ensuring that customer service and performance targets are consistently achieved.
Key Responsibilities
* Effectively manage resource planning to optimize efficiency.
* Monitor key performance indicators (KPIs) weekly, identify service failures, and implement corrective actions.
* Conduct weekly performance audits and address any errors with the team.
* Deliver exceptional customer service to residents and clients.
Requirements
* Proven experience in a call centre environment.
* Background in the maintenance industry.
* Strong ability to meet deadlines and work effectively under pressure.
* Experience in managing teams and leading people
Location: Oldbury
Salary: £32,000
Role Overview
You will oversee the daily scheduling and administration of reactive and planned repair services, ensuring that customer service and performance targets are consistently achieved.
Key Responsibilities
* Effectively manage resource planning to optimize efficiency.
* Monitor key performance indicators (KPIs) weekly, identify service failures, and implement corrective actions.
* Conduct weekly performance audits and address any errors with the team.
* Deliver exceptional customer service to residents and clients.
Requirements
* Proven experience in a call centre environment.
* Background in the maintenance industry.
* Strong ability to meet deadlines and work effectively under pressure.
* Experience in managing teams and leading people
Reference: 222922886

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