Customer Service Agent

Rewards and Benefits on offer;
* The opportunity to work with an award-winning team who are at the pinnacle of their industry
* Incredibly friendly team working environment
* Training and Development opportunities
* Easily Accessible offices.
* Immediate Start Date
The Company you will be working for;
MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to recruit a motivated and attentive customer service advisor. The company are ideally situated just north of Newcastle city centre and have excellent links to public transport.
The Role you will be doing;
* Taking inbound customer service calls.
* Handling a range of administration tasks.
* Delivering a great customer experience for customers both via email and on the telephone.
* First contact resolution of customers and client’s queries, requests, orders and complaints.
* Provide support to the team.
About you;
* Previous experience customer service experience.
* Positive and motivated attitude to work.
* Desire to succeed and develop.
* Customer focused and attentive