Desktop Support Engineer

CV-Library

Posted on Jan 16, 2025 by CV-Library
Caterham, Surrey, United Kingdom
IT
Immediate Start
£33k - £36k Annual
Full-Time - Remote
Arcas Technology is partnered with a leading Construction company based in Surrey who are currently looking for an experienced Desktop Support Engineer to join their business on a permanent basis.

Responsibilities:

* Provide deskside and remote technical support to end-users, resolving hardware, software, and network-related issues in a timely manner.

* Install, configure, and maintain desktops, laptops, mobile devices, and peripherals, ensuring optimal performance and compliance with company standards.

* Manage user accounts and permissions in Active Directory, including setting up new users, resetting passwords, and troubleshooting access issues.

* Assist with the deployment and management of Office 365 applications and services, ensuring seamless integration across devices.

* Troubleshoot and resolve issues related to Windows operating systems, including patching, updates, and performance optimisation.

* Support and maintain endpoint management tools such as Intune, ensuring devices comply with security policies.

* Conduct regular hardware audits and coordinate with procurement for replacements or upgrades.

* Provide proactive and reactive technical assistance to on-site staff, including troubleshooting hardware issues, software errors, and connectivity challenges.

* Document incidents, resolutions, and best practices in the company’s knowledge base for future reference.

* Offer basic training and guidance to end-users on IT policies, systems, and tools to improve efficiency and reduce recurring issues.

Key Skills & Experience:

* Windows

* Azure

* Active Directory, Group Policy, DHCP, and DNS

* Office 365

* Remote working technologies – e.g. DirectAccess / VPN / Intune

* Endpoint Manager

If you believe that you are well-suited for this role, we kindly request you to submit your CV to Andy Dale at Arcas Technology

Reference: 222898014

https://jobs.careeraddict.com/post/98857448

This Job Vacancy has Expired!

CV-Library

Desktop Support Engineer

CV-Library

Posted on Jan 16, 2025 by CV-Library

Caterham, Surrey, United Kingdom
IT
Immediate Start
£33k - £36k Annual
Full-Time - Remote
Arcas Technology is partnered with a leading Construction company based in Surrey who are currently looking for an experienced Desktop Support Engineer to join their business on a permanent basis.

Responsibilities:

* Provide deskside and remote technical support to end-users, resolving hardware, software, and network-related issues in a timely manner.

* Install, configure, and maintain desktops, laptops, mobile devices, and peripherals, ensuring optimal performance and compliance with company standards.

* Manage user accounts and permissions in Active Directory, including setting up new users, resetting passwords, and troubleshooting access issues.

* Assist with the deployment and management of Office 365 applications and services, ensuring seamless integration across devices.

* Troubleshoot and resolve issues related to Windows operating systems, including patching, updates, and performance optimisation.

* Support and maintain endpoint management tools such as Intune, ensuring devices comply with security policies.

* Conduct regular hardware audits and coordinate with procurement for replacements or upgrades.

* Provide proactive and reactive technical assistance to on-site staff, including troubleshooting hardware issues, software errors, and connectivity challenges.

* Document incidents, resolutions, and best practices in the company’s knowledge base for future reference.

* Offer basic training and guidance to end-users on IT policies, systems, and tools to improve efficiency and reduce recurring issues.

Key Skills & Experience:

* Windows

* Azure

* Active Directory, Group Policy, DHCP, and DNS

* Office 365

* Remote working technologies – e.g. DirectAccess / VPN / Intune

* Endpoint Manager

If you believe that you are well-suited for this role, we kindly request you to submit your CV to Andy Dale at Arcas Technology

Reference: 222898014

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