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Hands on Manager, Software Engineering - ServiceNow

SALARY: $150K - $170K PLUS 15% bonus

LOCATION: CHICAGO, IL/DALLAS, TX

Hybrid, onsite 3 days onsite 2 days remote

Looking for a hands on manager leading a team of ServiceNow developers and administrators. SecOps integration configuration out of the Box, GRC, IRM Javascript APIs ServiceNow cloud ITSM ITOM IRM Agile CMDB SAFe DevOps data management and reporting efforts Jira Confluence workday Oracle Cloud

• Manages the delivery of complex projects which may involve multiple systems
• Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness
• Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various standards around coding, testing, and documenting the systems you develop
• Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team
• Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners
• Leads data management and reporting efforts to promote a stable architecture and usable platform
• A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share

Manage a development team

Qualifications:

• 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options
• 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions
• Knowledge of system architecture and data analytics
• Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.)
• Working knowledge of JavaScript

BS degree in Computer Science, similar technical field