The Company

A European manufacturing company, recently established in North Wales, is seeking to expand its IT team with the addition of a third member. With plans to be fully operational by January 2025, the company is poised for exciting growth and looking for a skilled IT professional to support their continued success.

Role summary

IT specialist to support the delivery of IT services. The IT specialist will ensure a reliable network, Internet, and Wi-Fi for all operations. This position is responsible for first-line IT support, managing IT assets, and assisting in the on boarding of new employees. The role will work closely with the IT Manager to continuously improve IT in line with technological advancements and organisational needs.

Role Responsibilities

• Management of external contractors
• Coordinate diaries with all IT related employees/contractors
• Support IT Manager, ensuring that project goals, scope, timelines, budgets, and resources are well-defined.
• Manage all hardware and software communication tools
• Handle the maintenance and support of PC's and Servers running Microsoft software.
• Maintain and install all network devices (Both software and Hardware) ensuring reliable Wi-Fi throughout the business.
• Ensure that all backup systems are functioning correctly and that data is easily retrievable.
• Support the IT Manager in enforcing the Security policy, ensuring compliance and adherence across the organisation.
• Contribute to the continuous improvement of IT service provision to meet the current and future operational standards.
• Install PC's in both the offices and the factory

Required Knowledge and Skills

• Previous experience working in Microsoft environment.
• Previous experience of managing contractors
• Demonstrable time management skills
• The ability to prioritise workload to meet business demands.
• Previous manufacturing experience (Desirable but not essential)