Workplace Solution Lead

The Workplace Solutions Lead has the accountability for defining and delivering IT Workplace solutions and architecture roadmaps and strategy for End User Compute and our Microsoft product stack

As a Workplace Solution Lead it is essential you have the following skills:

• Provide input into the strategy and roadmap, including alignment to Microsoft's and other relevant vendors support and product roadmaps, as well as to emerging employee use cases
• Responsible for the application life cycle for the current and future application portfolio with the Microsoft 365 application stack
• Consistently determine how to maximise business value from our End User Compute Estate
• Support the analysis of business processes and functional requirements of the EUC product sets
• Manage product dependencies and identify opportunities to streamline processes, identifying new use cases for existing technology capabilities to maximise benefit realisation of licensed stack and enrich the user experience
• Empower and create self-driven learning opportunities for end users to enable digital transitions
• Support and contribute to the co-creation of the Modern Workplace strategy to align with business strategic goals and ambitions towards an outperformance culture and people strategy
• Measure success through end user feedback and analyse opportunities for growth, improvement, and user satisfaction
• Propose and present plans which incorporate training for new and existing employees and communication roadmaps including training and user guidance
• Work with the business to capture requirements and translate into functional requirements of Modern Workplace tools and systems whilst working to budgets, timelines, and technical restrictions
• Customise platforms to meet requirements for continuous improvement to drive outperform culture and best in class technical experiences for users
• Incorporate key business drivers, strategy and diversity and inclusion
• Drive adoption of EUC technologies and tools across all business functions

As a Workplace Solution Lead is is essential you have the following skills:

• Considerable experience managing enterprise Microsoft 365, Intune, Entra ID and other Microsoft product stack technologies
• Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
• Experience creating technology roadmaps and considering business requirements
• Experience of driving technology change and adoption, and reporting on workplace technology adoption
• Microsoft 365 full stack management expertise: Management tools, techniques, monitoring and integration
• Experience with configuration management, identity and access management, Active Directory, collaboration platforms and other M365 based services
• Experience with a continuous engineering/DevOps or other agile methods to keep pace with frequent changes and to reduce complexity
• Strong attention to detail and excellent customer service orientation
• Experience with integrations and migration paths from on-prem solutions to Microsoft 365

Inside IR35

London based

3 months initial

Market rate