Systems Engineer/Platform Engineer
Galway - hybrid 1 week a month in office
Contract 12 months
Day rate 350 per day

This is the Platform Engineering focused role, need strong Genesys Engage, and Linux exp

• Minimum 7 - 9 years voice/digital experience
• Strong leadership and organizational skills
• Excellent communication and presentation skills with strong problem solving and analytical skills
• Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation
• Proven ability to work independently and professionally in high pressure/visibility situations within tight timeframes
• Understanding of enterprise-scale platform architecture to which includes considerations for high availability and business continuity.
• Familiar with data communication protocols such as Web, telephony, and other protocols: HTTP, SIP, TLS/SSL, TCP/IP, SNMP, LDAP, RDP, SDP
• Familiarity with Docker and container-based development and deployment practices
• Experience with CI/CD pipelines and utilizing uDeploy and/or Ansible
• Proficiency managing, configuring and tuning Linux operating systems
• Working knowledge of VoIP, SIP and data applications/networking
• Provision new services/technologies, providing cost effective telecommunications systems and technology options/solutions
• Examine customer needs to determine the best telecommunications equipment/service(s) and/or solution(s) to meet their needs
• Softphone software installs, configuration and troubleshooting