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Senior Billing Project Manager - Credit Collection

Posted on Oct 8, 2019 by IT Human Resources

Not Specified, Belgium
Immediate Start
Annual Salary

Senior Billing Project Manager - Credit Collection

Another fantastic permanent opportunity came up for a French speaking BSS Project Manager to work with a leading Telecoms Service Provider in Belgium.

The company is a quad play experiencing a massive growth and there are exciting business plans for the coming years.
You will be the go-to-person for all the projects related to continuous operational improvement of billing processes and systems.

As a Senior Project Manager Billing you control, coordinate, implement and monitore projects related to our billing services. You are also the privileged interface between business and IT.
You report directly to the Credit Collection & Revenue Assurance Director within the Customer Care department.

The position is mainly based in the Wallonia region with travelling to Brussels involved.

Your main responsibilities:
- Participate in the definition and framing of functional and/or IT needs in close collaboration with the contracting authority (marketing, sales, finance, IT, Tech ...).
- Write the general and detailed specifications of the project.
- Assess the risks that may occur during the realization.
- Define the needs in terms of human resources and technical and/or functional skills.
- Prepare upstream the specifications, the elements of encryption and/or billing.
- Steering, monitoring and coordination of the project
- Set up the project structures and operating rules (methods, steering tools, indicators ...) according to the methodology in force.
- Define with the project teams, the objectives and deadlines for completion of the deliverables as well as the key milestones/milestones inherent to these deliverables.
- Make the choices and the allocation of the resources, according to the technical/functional constraints in agreement with the different heads of department supplying these resources.
- Pilot and measure progress (creation of dashboards, choice of indicators, planning of steering committees ...).
- Coordinate and organize the different activities within the project according to the priorities within the given deadlines.
- Supervise and coordinate the work of all internal and/or external stakeholders
- Validate all the key deliverables of the project with the project sponsor, the steering committee.
- Organize and lead steering committees to decision makers.
- Transfer regularly to the sponsor the dashboards/KPIs on the progress of the project.
- Ensure the maintenance of a relationship of trust between the project owner and the project teams.
- Ensure, in a general way, the communication towards all the actors of the project/program (stakeholder, sponsor, project teams, management, external partners ...)

Your profile:
- At least 6 years of experience in a similar function and having successfully piloted multidisciplinary projects.
- Good knowledge of IT and business
- Knowledge of Business Support Systems (BSS) & Billing Systems
- Knowledge at the field level revenue insurance, credit collection is a plus
- Having participated in a project to replace IT tools is also an advantage
- French: perfect knowledge written and spoken.
- English: good written and spoken knowledge.

- Client orientation
- Excellent communication and interpersonal skills, stress-resistant, dynamic, results-oriented, organized and with basic financial knowledge
- Rigor and autonomy to manage all aspects of a project (deadlines, cost, quality ...)
- Pragmatism, anticipation and responsiveness are key competencies
- Team spirit, Openness.
- Conflict management.
- Ability to make decisions, to analyze upstream the ins and outs
- Ability to function in a transversal function in a complex and moving structure.

Great package provided including company car, bonus, health insurance and many other benefits.

Are you a French Speaking Project Manager experienced in managing BSS-related projects?
If so, apply today for an immediate response!

ITHR Group is acting as an Employment Business in relation to this vacancy. ITHR Group is an Equal Opportunities employer; we welcome applicants from all backgrounds.

Reference: 769036744

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