Support Engineer: Desktop, Windows 11, Windows 10, Office 365, O365, Dell, HP, Leneovo, Mac

Our Client is looking for a Senior Customer Engineers provide intermediate to advanced level desktop installation, configuration, support and troubleshooting services. Senior Customer Engineers can also provide basic Wintel server installation, configuration, administration, and break fix repairs. A Senior Customer Engineer is hardware and software skilled and accredited through the appropriate vendor training programs.

Start Date: January 2025
Duration: 130 days (Initially)
Pay Rate: £150/day (PLEASE NOTE: Employer NI is paid for by the client)
Total Daily Earnings: £168 p/d(includes rolled up holiday)
IR35 Status: Inside
Location: London

NOTE: Active SC Clearance is highly desirable.

Technical Skills:

• Ability to quickly learn and support basic Desktop & Laptop hardware and software in a W10/Win11 environment. HP, Dell and Lenovo.
• Mac OS experience and knowledge, desktop and Mac Book
• Good MS Office products experience - Office 365 and Teams.
• Experience of using Apple, Android and other mobile devices.
• An understanding of wireless connectivity and fault diagnostics.
• To be able to floor walk and deal with any technical quires as well as walk-up Tech Bar environments.
• Able to navigate around the OS, to find and recreate desktop shortcuts.
• Able to add printers and map network connections.
• Able To follow scripts to build and configure laptops and desktops.
• To perform moves and changes and set up workstations.
• Experience and knowledge in Server technology including datacentre - HP Proliant G8 - G10, Dell server, Lenovo blades. Back-ups, Tape library, storage, configuration and hardware.
• Cisco knowledge

Soft Skills:

• Flexible approach and ability to work co-operatively within a newly created team environment
• Should be a self-starter and be able to perform quality assurance and control to create technical deliverables that are error free/with minimal non-functional defects.
• Experience in operationally supporting large, complex technical environment.
• Methodical and structured in their approach to tasks.
• Capability to organise and prioritise tasks
• Strong interpersonal skills to establish/maintain relationships and interact with team members
• Strong organisation and time management skills
• Strong analytical and problem solving skills

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Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience.

Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.