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Retail Store Supervisor

Posted on Oct 7, 2019 by SPL

Middlesex, United Kingdom
Retail Trade
Immediate Start
£18k - £22k Annual
Full-Time

Store Supervisor

Hounslow, Middlesex

4 - 5 Days per week (Including Saturday or Sunday)

£18,000 - £22,000 pa (Negotiable)

Benefits: Pension, Staff Discount, Free Parking available

We are an established Uniform, Sportswear and Accessories business, based near Heathrow. With several long-standing customers, as well as new enquiries every day we have a steadily growing portfolio of new clients. Our business consists of a retail store and website as well as a wholesale operation, which includes acting as a distribution house for particular clients.

We are looking for an experienced and reliable Store Supervisor to join our enthusiastic and hardworking team. We offer a busy and fun environment with the opportunity to meet new people. The role suits a friendly and confident person who can contribute to the management of the store, sell our products and ensure customers receive the highest level of service.

Main purpose of the role

  • To ensure the smooth running of the shop floor and motivating the team of staff

Primary Responsibilities

  • Key holder
  • Responsible for ensuring all customers receive the highest level of customer service
  • To ensure that the store achieves high standards in all areas including exterior, shop floor and stock areas
  • Allocating jobs to team members throughout the day
  • Settling any customer service issues efficiently
  • Ensuring stock checks are completed annually
  • Checking in stock received against delivery notes (& reporting any discrepancies)
  • Allocating stock to retail (liaising with Admin) or wholesale (liaising with Accounts)
  • Barcoding stock
  • Placing goods in stock rooms and replenishing the shop floor
  • Merchandising and displaying stock correctly
  • Recording any faulty or mislabeled garments, and reporting to Admin
  • Operating EPOS till and stock control systems (training available)
  • Printing web orders received, then picking and dispatching them via couriers or Royal Mail
  • Store opening and end-of-day procedures (cashing-up) on closing

The store is open 9.00am to 5.30pm (Mon-Sat) and 11am to 4pm (Sunday). Working hours will be 8.45am to 5.45pm for 3 or 4 days during the week plus Saturday or Sunday. One hour for lunch. However, applicants should be prepared to be flexible as varying hours, some additional weekend and occasional off-site work will be required, particularly in the summer due to the seasonality of the business.

This is a permanent role, based in our Hounslow store (car parking facilities available; excellent public transport links very close by).

Reference: 759456394

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