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Solution Owner

Posted on Oct 5, 2019 by Gazelle Global Consulting

Helsingborg, Skåne län, Sweden
IT
Immediate Start
Annual Salary
Contract/Project

Solution Owner

One of my clients is urgently looking for a Solution Owner for a 6-12 month contract in Helsingborg, Sweden. The Solution Owner to assist in the Property Run and Dev. The consultant should have experience from is Solution Owner, Project Manager and Service Operations Owner. It is also wished but not required to have Business Analyst and Solution Architect background.

The Solution Owner typical responsibilities and tasks:

  • Support all aspects of IT service delivery within the assigned platform area, eg operations, IT support, life cycle management and IT Service continuity management including IT Service performance in accordance with service level agreements
  • Lead and operate in all aspects of IT Service Delivery including ensuring compliance with legislations, policies and other requirements
  • Accountable for operational supplier management, eg responsibility for operational delivery and handling of system failures and new version rollouts
  • Establish internal and external agreements as required to fulfil SLA for the platform
  • Manage platform budget, eg budget and forecasts, follow up cost development and proactively drive improvements in cost efficiency
  • Continually review and align license forecast and to ensure license compliance
  • Support the Platform Operations Manager with insights for balancing the need to implement the platform roadmap and ensuring platform availability and performance
  • Support the Platform Operations Manager with managing successful releases of changes to the applications as needed
  • Engage with Platform Engineering Manager and/or Chapter Leads regarding resources and functional expertise required for run-related changes
  • Contribute with insights to relevant forums related to the platforms
  • Help in applying best practice in service operations, continually driving to improve service and performance
  • Work across initiatives within clients wider group, steering solutions towards the correct architecture

Requirements:

  • Experience of IT/Technology service operations and management including release management
  • Knowledge and experience of toolsets used to manage and monitor applications and infrastructure
  • Knowledge about the systems they are responsible for
  • Good written and verbal communication skills
  • Knowledge of client's corporate identity, core values and vision of creating a better everyday life for the many people

Three most important things

  1. Self-organized
  2. Communicative
  3. IT/Technology service operations

Apply now for immediate interviews!

Reference: 767110088

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