Customer Services Assistant

Salary: Up to £25,000

Location: Aylesbury, Bucks

Working hours: Monday to Friday, 09:00am-17:00pm

About us:

Sanderson Recruitment have partnered up exclusively with a growing Life & Pensions provider within the UK insurance market! With customer excellence at the forefront, we pride ourselves on achieving future peace of mind with customer's life and pension policies.

Our expert Customer Service team ensures smooth journeys into retirement, backed by our proven life assurance expertise and strong financial foundations for secure, reliable policies.

An excellent opportunity for somebody looking to further enhance their career in administration and delivering customer service!

Benefits:

• Full time permanent position
• Salary up to £25,000 per annum
• Discretionary annual bonus
• Annual leave 23 days plus bank holidays
• Life Assurance 4 x basic annual salary
• Pension - Contribution Structure

Key responsibilities:

• Delivering high quality customer service by telephone
• To answer calls promptly dealing with them in line with procedures, ensuring that productivity and quality targets are met
• To listen carefully ensuring our customer needs are met
• Comply with complex processes and regulations

Requirements:

• Enthusiastic about delivering a seamless customer experience
• Someone who has excellent listening, verbal, and written communication skills
• A problem solver, flexible, and adaptable to changing priorities
• Comfortable switching between multiple IT applications with attention to detail
• Proficient in Microsoft Office (Word & Excel)

If you are interested, please apply directly or to book in a scheduled call email me directly at (see below)