Operational Readiness Coordinator
*Hybrid, 3 days onsite, 2 days remote*
*We are unable to sponsor as this is a permanent Full time role*
A prestigious company is looking for an Operational Readiness Coordinator. This company is looking for a candidate who has 7+ years of release/change management and project management experience. This coordinator will need broad knowledge of ServiceNow and able to confirm documentation, monitors, runbooks, and NFRs are operationally sound.
Responsibilities:
- Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.
- Support the delivery and management of communications.
- Confirm documentation, monitors, runbooks, and NFRs are operationally sound.
- Review release gate acceptance criteria for movement of releases between stages
- Conduct impact analyses, assess change readiness and identify key stakeholders.
- Provide input, document requirements and support the design and delivery of training programs.
- Track and report issues
- Support change management at the organizational level
- Serve as an advocate for change management, communicating change management processes and procedures throughout the company and assisting teams with adoption
- Continually work towards making improvements in the change process
- Stay current on trends and regulations to ensure effectiveness and compliance
Qualifications:
- Bachelor of Science in Computer Science or a related discipline or an equivalent combination of education and work experience.
- Eight or more years of experience in change management.
- 7+ years of previous release, change and/or project management experience, (Solid understanding of project management principles preferred)
- Experience and knowledge of change management principles, methodologies and tools.
- Experience with Microsoft Office desktop tools (Word, Excel, PowerPoint).
- Requires a broad knowledge of ServiceNow
Reference: 2857451975
Operational Readiness Coordinator
Posted on Nov 25, 2024 by Request Technology
*Hybrid, 3 days onsite, 2 days remote*
*We are unable to sponsor as this is a permanent Full time role*
A prestigious company is looking for an Operational Readiness Coordinator. This company is looking for a candidate who has 7+ years of release/change management and project management experience. This coordinator will need broad knowledge of ServiceNow and able to confirm documentation, monitors, runbooks, and NFRs are operationally sound.
Responsibilities:
- Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.
- Support the delivery and management of communications.
- Confirm documentation, monitors, runbooks, and NFRs are operationally sound.
- Review release gate acceptance criteria for movement of releases between stages
- Conduct impact analyses, assess change readiness and identify key stakeholders.
- Provide input, document requirements and support the design and delivery of training programs.
- Track and report issues
- Support change management at the organizational level
- Serve as an advocate for change management, communicating change management processes and procedures throughout the company and assisting teams with adoption
- Continually work towards making improvements in the change process
- Stay current on trends and regulations to ensure effectiveness and compliance
Qualifications:
- Bachelor of Science in Computer Science or a related discipline or an equivalent combination of education and work experience.
- Eight or more years of experience in change management.
- 7+ years of previous release, change and/or project management experience, (Solid understanding of project management principles preferred)
- Experience and knowledge of change management principles, methodologies and tools.
- Experience with Microsoft Office desktop tools (Word, Excel, PowerPoint).
- Requires a broad knowledge of ServiceNow
Reference: 2857451975
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