Trading support analyst
Our client is one of biggest financial services in North America. They are looking for EU Trading operation support Analyst to join the teams in London. Permanent, 4 days in office.
Salary is up to £80k or match your expectation + 10-20% bonus and benefits.
Responsibilities:
-
Troubleshoot complex order routing questions and issues
-
Process service requests for new installations
-
Diagnose and resolve technical issues
-
Recognize areas of improvement in the support cycle
-
Provide feedback on levels of client satisfaction and recommendations to improve products and procedures
-
Act as Lead Client Services members
-
Maintain external relationships with counterparts at brokers, vendors, and clearing firm
-
Analyze and respond to client technical inquiries on FIX integration and when necessary, production incidents
-
Contribute to and review technical specifications relating to the FIX technologies, including documents used by customers for purposes of integration and testing
-
Contribute to and review technical specifications relating to the FIX, including documents used by customers for purposes of integration and testing
-
Perform and maintain automated functional and regression testing on all internally-developed applications to certify them for production implementation
-
Review business and functional requirements in order to produce a change-management and test strategy
-
Report and manage software issues and test activities throughout the software development life cycle
Qualifications
-
Bachelor's Degree in Business, Finance, or Computer Science preferred
-
Prior experience in trading or trade support environment a must
-
Knowledge of financial markets and technology a must
-
Ability to work under pressure in a fast-paced environment
-
Strong computer skills and excellent organizational skills
-
3-5 years' experience and demonstrated mastery in FIX protocol
-
Must be knowledgeable with Windows & Linux OS platforms, command line, a must
-
Knowledge of SQL a plus
-
Candidate must have outstanding verbal and written communication skills, and demonstrate command in prioritization and reporting project status
-
Self-motivated, able to work and excel autonomously on job responsibilities
-
Desire to define and execute new, repeatable business processes
Reference: 2857057502
Trading support analyst
Posted on Nov 25, 2024 by McCabe & Barton
Our client is one of biggest financial services in North America. They are looking for EU Trading operation support Analyst to join the teams in London. Permanent, 4 days in office.
Salary is up to £80k or match your expectation + 10-20% bonus and benefits.
Responsibilities:
-
Troubleshoot complex order routing questions and issues
-
Process service requests for new installations
-
Diagnose and resolve technical issues
-
Recognize areas of improvement in the support cycle
-
Provide feedback on levels of client satisfaction and recommendations to improve products and procedures
-
Act as Lead Client Services members
-
Maintain external relationships with counterparts at brokers, vendors, and clearing firm
-
Analyze and respond to client technical inquiries on FIX integration and when necessary, production incidents
-
Contribute to and review technical specifications relating to the FIX technologies, including documents used by customers for purposes of integration and testing
-
Contribute to and review technical specifications relating to the FIX, including documents used by customers for purposes of integration and testing
-
Perform and maintain automated functional and regression testing on all internally-developed applications to certify them for production implementation
-
Review business and functional requirements in order to produce a change-management and test strategy
-
Report and manage software issues and test activities throughout the software development life cycle
Qualifications
-
Bachelor's Degree in Business, Finance, or Computer Science preferred
-
Prior experience in trading or trade support environment a must
-
Knowledge of financial markets and technology a must
-
Ability to work under pressure in a fast-paced environment
-
Strong computer skills and excellent organizational skills
-
3-5 years' experience and demonstrated mastery in FIX protocol
-
Must be knowledgeable with Windows & Linux OS platforms, command line, a must
-
Knowledge of SQL a plus
-
Candidate must have outstanding verbal and written communication skills, and demonstrate command in prioritization and reporting project status
-
Self-motivated, able to work and excel autonomously on job responsibilities
-
Desire to define and execute new, repeatable business processes
Reference: 2857057502
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