Second Line IT Support Technician

Permanent

Norwich (Hybrid)

£28,000 - £36,000 (DOE)

We are seeking a skilled 2nd Line IT Support Technician with expertise in Windows Server and IT networking.The ideal candidate will also have some experience working in IT Managed Services (MSP).

This is an excellent opportunity to join a well-established IT services company located in the Norwich area, offering hybrid and immediate start preferably in November 2024.

Benefits include: Hybrid 2 days/week WFH + 25 days holiday (plus BHs) + pension + profit share + private healthcare + gym + free parking + enhanced maternity/paternity + more.

Key skills, experience + tasks include:

• Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments.
• Troubleshooting, diagnosis and IT problem resolution to 2nd line level.
• Project based work including IT deployments, migrations and upgrades.
• Full UK Driving Licence and own transport preferred.
• Technical Environment: Windows Server, Office 365, MS Exchange, DNS/DCHP, Routers, Switches, VPN configuration, Firewalls, SharePoint, Azure AD.

A proud equal opportunities employer that encourages applications from qualified candidates regardless of your race, disability, sex, age, sexual orientation, gender reassignment, religion or marital status. The strong believe that everyone has the right to be themselves at work.