Trellix Email Threat Prevention Support Engineer - REMOTE

Initialize IT

Posted on Nov 13, 2024 by Initialize IT
Not Specified, United Kingdom
IT
Immediate Start
Hourly Salary
Contract/Project - Remote

Trellix Email Threat Prevention Support Engineer - REMOTE/UK £40 - 42 per hour - US hours/6 hours overlap

As a Trellix Email Threat Prevention Support Engineer, you will be at the forefront of ensuring our customers receive exceptional technical support and assistance with our email security solutions. You will play a vital role in resolving technical issues, optimizing product performance, and delivering outstanding customer service. This position requires a deep understanding of email security technologies, strong troubleshooting skills, and a passion for helping customers succeed.

Key Responsibilities:

  • Email Security Implementation
    • Architect and deploy Trellix Email Security solutions, including ETP configurations, policy creation and integration with on-prem CM and Splunk.
    • Configure multi-layered detection techniques, such as advanced URL defense, attachment detonation, and deferred phishing detection.
  • Threat Detection and Response
    • Monitor inbound email traffic for any rejections, queuing.
    • Investigate and respond to incidents related to false positives, quarantines, email delay and riskware blocks.
    • Diagnose and troubleshoot technical issues related to email security incidents and product functionality.

Skills:

  • Strong problem-solving abilities and attention to detail.
  • Excellent communication skills for collaborating with cross-functional teams.
  • Knowledge of cloud architectures and on-premise NX/EX infrastructures.
  • In-depth knowledge of email protocols (SMTP, POP3, IMAP) and email security technologies.
  • Proficiency in configuring and managing ETP or on-prem EX policies.
  • Ability to work independently and collaborate effectively in a team environment.
  • Proficiency in IDS/IPS
  • Proficiency in Linux/Unix operating systems.
  • Hands-on experience with any Email Security and Network Security products.
  • Ability to adapt to evolving threat landscapes and implement effective security measures.
  • Hands-on experience with other Trellix products such as NX, FX, CM and MVX is a plus.

Reference: 2849642869

https://jobs.careeraddict.com/post/97052601

This Job Vacancy has Expired!

Initialize IT

Trellix Email Threat Prevention Support Engineer - REMOTE

Initialize IT

Posted on Nov 13, 2024 by Initialize IT

Not Specified, United Kingdom
IT
Immediate Start
Hourly Salary
Contract/Project - Remote

Trellix Email Threat Prevention Support Engineer - REMOTE/UK £40 - 42 per hour - US hours/6 hours overlap

As a Trellix Email Threat Prevention Support Engineer, you will be at the forefront of ensuring our customers receive exceptional technical support and assistance with our email security solutions. You will play a vital role in resolving technical issues, optimizing product performance, and delivering outstanding customer service. This position requires a deep understanding of email security technologies, strong troubleshooting skills, and a passion for helping customers succeed.

Key Responsibilities:

  • Email Security Implementation
    • Architect and deploy Trellix Email Security solutions, including ETP configurations, policy creation and integration with on-prem CM and Splunk.
    • Configure multi-layered detection techniques, such as advanced URL defense, attachment detonation, and deferred phishing detection.
  • Threat Detection and Response
    • Monitor inbound email traffic for any rejections, queuing.
    • Investigate and respond to incidents related to false positives, quarantines, email delay and riskware blocks.
    • Diagnose and troubleshoot technical issues related to email security incidents and product functionality.

Skills:

  • Strong problem-solving abilities and attention to detail.
  • Excellent communication skills for collaborating with cross-functional teams.
  • Knowledge of cloud architectures and on-premise NX/EX infrastructures.
  • In-depth knowledge of email protocols (SMTP, POP3, IMAP) and email security technologies.
  • Proficiency in configuring and managing ETP or on-prem EX policies.
  • Ability to work independently and collaborate effectively in a team environment.
  • Proficiency in IDS/IPS
  • Proficiency in Linux/Unix operating systems.
  • Hands-on experience with any Email Security and Network Security products.
  • Ability to adapt to evolving threat landscapes and implement effective security measures.
  • Hands-on experience with other Trellix products such as NX, FX, CM and MVX is a plus.

Reference: 2849642869

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