Digital Merchandising Manager

Contract (Potentially leading to perm)

Outside IR35

£260.00 - £280.00 p/d

4 months +

Fully Remote

ASAP Start

Role: The Digital Merchandising Manager will oversee the execution and optimization of the Online Retail Merchandising strategy, ensuring seamless range implementation and enhancing the customer journey to achieve sales, market share, and NPS goals.

Key Responsibilities:

• Lead range reviews and retail merchandising plans to maximize sales and profit.
• Optimize the customer journey and user experience, supporting content and campaign execution.
• Collaborate with digital, trading, and marketing teams to drive seamless execution.
• Analyse performance, sales, and web metrics, providing insights to influence stakeholders.
• Lead a team to improve conversion rates, AOV, and sales through data-driven decisions.
• Address customer feedback and monitor changing shopping behaviours to optimize online strategies.
• Provide regular updates on initiatives, insights, and results to leadership.
• Ensure consistent ways of working via established processes and toolkits.

Skills & Experience:

• Proven experience in digital merchandising and leadership.
• Expertise in customer journeys, conversion optimization, and stakeholder management.
• Strong business acumen, analytical skills, and decision-making abilities.
• Experience with data analysis tools and exposure to offline marketing is a plus.

Digital Merchandising Manager