Office Manager - Travel Agency

Our client who is an Independent ABTA Travel Agency and a Coach Tour Operator requires an Office Manager to support and manage the Travel Consultants in their busy sales office located in Bognor Regis.

To be considered for this role you must have a travel agency management background and enjoy the training and management of others as well as selling to customers too!

You must be able to work well under pressure as the office is very busy with walk in customers as well as online and phone enquiries.

This is customer facing role in a sales office and duties include…

As a travel professional you will provide the highest level of customer service at all times
Have great attention to detail and a flexible manner.
A good telephone manner is essential with the ability to deal with issues that arise and complaints.
Provide MD with a travel agency activity overview.
As an Independent ABTA Travel Agency and a Coach Tour Operator applicants would be required to work in both areas, selling coach holidays, day excursions, cruises, package holidays and doing associated administration.
Schedule rotas for workers within the business
General day to day management of workers and dealing with work related issues that may arise
As management, you will be required to liaise with cruise lines to arrange promotions, visits and attend conferences and events representing the business.
Good level computer skills are a must with the ability to use multiple systems at one time

Working hours

40 per week to include alternate Saturdays.

Salary

Starting around £32K (with relevant experience)
Dependent upon experience