This Job Vacancy has Expired!

Support Manager

Posted on Oct 1, 2019 by GCS

Brussel, Belgium
IT
Immediate Start
€390 - €390 Daily
Contract/Project

KNOWLEDGE AND SKILLS

The following knowledge and skills are mandatory:

  • Advanced LAMP stack (Linux, Apache, MySQL, PHP) use in production environments - minimum 5 years of experience
  • Sysadmin for Drupal or Wordpress or Piwik or Moodle - minimum 2 years experience
  • High Availability (HA) experience in production environments (experience with Cluster or Load Balancing at OS or application level)
  • PHP and bash script knowledge
  • Good git (or similar CVS) knowledge
  • Cloud knowledge (AWS and/or Azure)
  • Strong aptitude for troubleshooting issues
  • Proven knowledge in end user assistance or support of information systems
  • Excellent knowledge of ITIL
  • Knowledge of wiki and collaborative sites
  • Good reporting methods

DESCRIPTION OF TASKS

  • Organisation, implementation and maintenance of support
  • Coordination of support teams
  • IS Service management
  • Guidance regarding the use of information systems
  • Management of incidents related to information systems; organisation of the reporting
  • Conception and organisation of user documentation for information systems
  • Conception and management of trainings
  • Participation in user, service and project meetings

Additional knowledge/experience that would be an advantage:

  • Varnish server administration and configuration
  • MySQL administration and configuration
  • REDIS and/or Virtuoso RDF
  • Apache SOLR
  • Elastic Search (ELK) and Kibana for aggregating logs
  • NodeJS platform
  • SaltStack, Ansible or Puppet or similar infrastructure automation/orchestration tool
  • Docker and Docker Composer
  • Terraform
  • BEHAT, Selenium for automated testing
  • AWS experience or AWS Architecture knowledge
  • Security Related knowledge (Risk Analysis, Security Plan, Compliance checks, Security Incident Analysis)

GCS Computer Recruitment Services is acting as an Employment Business in relation to this vacancy.

Reference: 764014251

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