Digital Business Analyst

Up to £55,000

Hybrid (2 days onsite in Burton-on-Trent)

Responsibilities include:

• Conducting business analysis activities for ongoing improvement projects centered around core digital platforms.
• Grasping business goals and ambitions, validating requirements from diverse stakeholders using suitable analysis techniques.
• Comprehending business processes and systems, identifying opportunities for enhancement within core digital platforms.
• Precisely documenting requirements (functional, non-functional, data, reporting, and transition) and processes (current and future states).
• Collaborating with product and project teams to plan business changes and design processes.
• Partnering with multiple third-party vendors to deliver solutions.

What You'll Bring:

• Outstanding communication and stakeholder management skills, with the ability to clearly convey concepts, effectively challenge, and manage expectations.
• Strong technical analysis and complex problem-solving abilities.
• Extensive experience and broad understanding of various digital technologies, such as web, mobile apps, customer data platforms, APIs, etc.
• Proven experience with Agile best practices and the application of hybrid approaches in a digital environment.
• Preferable but not essential: knowledge and experience in the hospitality or retail sectors.

Please note: applicants must live within commutable distance of Burton-on-Trent and have soilid, proven experience as a BA within the digital space (specifically customer facing apps).