We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe.

Job Title: Service Quality Manager
Duration: 6 months
Location: Hybrid - Canary Wharf 1 day per week

Job Description:

• They will work in the Digital SQM team.
• Their responsibility will be to be involved in all incidents impacting CMB UK and gather updates, understand root cause and then provide updates to business/senior tech stakeholders.
• So good verbal and writing skills are key
• They need to be proactive, and also manage trends, data, MI etc.