A global technology organisation is looking for a high-volume customer service support associate. The candidate will join the Asset Hardware team and support the needs of onsite employees with mouse/keyboard/laptop requests and manage onsite inventory.

Necessary Skills:

• Experience with high ticket volume in a customer service environment is a necessity
• Complete requests within an established SLA per corporate standards as needed
• Triage requests that require exception approvals
• Ability to multitask and meet deadlines
• Service Now experience is a plus
• Some understanding of PC and MAC hardware
• Clear communication with customer and technical support team
• Ability to solve problems independently with proper communication management
• Able to work well in a team environment

Location: London - 5 days a week in office

Job Title: Inventory Control Support

Location: London, UK

Rate/Salary: 80.00 - 85.00 GBP Daily

Job Type: Contract

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