IT Infrastructure & Network Engineer - up to £48,000 + Benefits - Solihull

Switching, IP Subnetting, VLANs, Routing; Microsoft 365 Active Directory, Azure Virtual Networking; Windows Server; Intune, Firewalls WatchGuard, Backup Acronis Cloud, Wi-Fi

Hybrid working 2-3 days office based. Join one of the UK's leading and rapidly growing organisations as an IT Infrastructure & Network Engineer. Be a key member of our clients IT Infrastructure team, playing an integral role in maturing our IT capabilities and delivering best-in-class IT platforms.

As an IT Infrastructure & Network Engineer, you will work closely with the other team members and stakeholders to test and implement technical solutions from a project/deployment perspective. You will handle IT escalations from various departments, managing issues until completion. This role involves a mix of BAU and project work, and on the very rare occasion some evening and weekend work to minimise downtime (expenses and overtime will be paid).

Key Responsibilities:

• Act as an escalation point for incidents/issues that less experienced engineers cannot resolve.
• Plan and execute maintenance and upgrades to future-proof IT systems.
• Assist in transforming the current varied IT estate to a standardised, best-in-class IT platform.
• Monitor and proactively adjust to ensure the availability and performance of infrastructure-based services.
• Deliver operational IT Infrastructure services, solutions, and IT project delivery, underpinned by clear KPIs and metrics.
• Ensure strong operational IT Infrastructure-related service delivery, adhering to ITIL best practices.
• Ensure strong IT Infrastructure-related project delivery, adhering to PRINCE2 (or equivalent) best practices.
• Provide clear and concise communication across all aspects of infrastructure services.
• Support, coach, and develop team members to help them achieve their best.

Key Technical Skills:

• Networking Fundamentals: Switching, IP Subnetting, VLANs, Routing
• Microsoft 365 Administration & Configuration/Active Directory Administration
• Azure Virtual Networking
• Windows Server Deployment & Administration
• Intune Device Management & Deployment
• Firewall Installation & Configuration (preferably WatchGuard)/Security-minded
• Backup Management & Configuration (preferably Acronis Cloud)
• Wi-Fi Installation & Configuration/Wi-Fi Survey

Experience:

• Extensive experience in a corporate/mid-size enterprise level IT Networking Infrastructure role.
• Experience consolidating a wide variety of technologies into a standardised offering.
• Experience developing and delivering IT solutions and projects.
• Ability to effectively prioritise workload in high-pressure situations, working both remotely and on-site.
• Strong interpersonal skills.
• A desire to obtain knowledge of the business, not just the technology.
• A "Can do"/"glass half full" attitude.
• Full driving license, access to a vehicle

Why Join Us?

• Be part of a dynamic and growing team.
• Opportunities for professional development and career progression.