Senior ServiceNow Developer Automation/SLM - Salary to £80K + Bonus + Car Allowance + Health

Hybrid Working - 2 days a week flexible in London Office

Genuine opportunity for individual with shared drive and enthusiasm for ServiceNow and what can be achieved with latest developments of the product

Our blue chip client embarking on major transformation and as such opportunities abound for working at the leading edge on ServiceNow as reference site

Own the Innovation & Automation of Digital Workflows and Service Catalogue design within the NOW platform

Own the Service Level Management architecture within Now Platform.

Skilled in ServiceNow Development, Proof Of Concept, Demonstration to stakeholders, concept to realisation - where upon heavy lifting of delivery will be undertaken by development team

Skills + Exp

• Service Now Application Development Fundamentals
• Scripting in Service Now Fundamentals
• Service Portal Fundamentals
• Flow Designer Intermediate
• User Experience (UX) for Service Now
• Design Thinking Certification
• ITIL V4 Foundation
• Experience of delivering Innovation & Automation through the NOW Platform
• Experience of ServiceNow and able to demonstrate an expert level of technical and functional knowledge of Service Level management within the Now Platform across the ITSM, ITAM, ITOM Product Lines
• Service Catalog excellence within the NOW Platform
• Stakeholder management at a senior level
• Commitment to service value for customers and driving continuous improvement
• Deep understanding of human-centered design and experience strategy
• Can initiate and manage change to help shape the future direction
• Demonstrates expert level functional knowledge of experience channels of the NOW Platform ie Employee Centre Portal, Virtual Agent, Walk Up Experience, Mobile App
• Exceptional functional knowledge of Service Catalogue design and Workflow Designer within the NOW Platform
• Expert level capability of automation of digital workflows within the NOW Platform
• Knowledge of implementing Predictive Intelligence within the NOW Platform highly desirable