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Business Support Business Analyst

Posted on Sep 27, 2019 by Pontoon

Dublin, Ireland
Immediate Start
Annual Salary

Job Description:

Essential Functions - Key Roles & Responsibilities

. Business Analysis/Support/Testing

o Perform user and system support across a global user base.

o Understanding business needs in regards to system upgrades/enhancements or conversions.

o Liaise with internal clients to understand their needs.

o Perform system testing. Document findings.

o Aid in training users so that they can perform user acceptance testing.

o Project participation where necessary.

o Complete data mapping/data conversion.

o Assist with report conversion efforts.

. Compliance, Risk and Control Management:

o Know and understand all elements of Firm and Business policies and procedures that are relevant to the roles' activities.

Leveling Factors

. Business Expertise

o Strong knowledge of PC desktop tools such as MS Access and Excel or equivalent and knowledge of SQL, or SSRS would be an advantage. Strong analytical, communication, organizational and time-management skills. Strong technical, data or product/business knowledge. The analyst will ideally have knowledge and experience of the financial services industry and financial products.

. Problem Solving

o The ability to understand requirements and issues and formulate solutions to address open items.

. Nature & Area of Impact

o Interactions with both internal and external partners - staff members, business partners, other third parties.

. Interaction/Interpersonal Skills

o Communicate effectively with clients and business partners. Interact with internal parties in a time sensitive and often pressurized environment. Ability to work independently while meeting team goals. Optimize client service delivery while complying with the Company's policies and preferred practices.

Reference: 762549945

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