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IT Business Analyst- O365/Sharepoint

Posted on Sep 27, 2019 by Hanson Regan Ltd

Not Specified, Spain
Immediate Start
Annual Salary

IT Business Analyst required by leading organisation based in Spain.

The ideal candidate will have the following skills and experience:

  • Incident management, investigate issues reported via IT Portal, provide resolution and reports the results to the users or Service desk.
  • Interact with colleagues from 1st and 3rd level of support during incident and problem resolution.
  • Analyzing customers' business needs, define functional requirements, prepare specifications and ensure requirements are properly translated to technology needs.
  • Definition of testing plans and execution of tests
  • Creation of plans and to implement the solutions
  • Elaboration of documentation with high quality standards
  • Post go-live Support.
  • Collaboration in the management of the projects.

Required skills and experience

  • Maintain good on-going working relationships with all customers and service providers as part of the day to day execution of project delivery.
  • Working with virtual and multicultural teams, the candidate should be a good team player, innovative thinking, results-oriented and deliver with high quality
  • Excellent knowledge of information technology and experience with software configuration, testing and project management mostly within these technologies:
    • Digital workplace/collaborations solutions like O365/Sharepoint
    • Web and mobile technologies
    • Custom solutions developed under MS development stack.
    • SaaS and PaaS solutions and configurations.
  • Excellent communication, social and negotiating skills
  • Fluent English, orally and written

Required professional background and skills

  • Any university or related with IT degree.
  • 3-5 years of experience in working in Information Technology
  • Strong technical background providing solutions and supports in Digital workplace/collaborations solutions like O365/Sharepoint
  • Experience with Web and mobile technologies.
  • Experience with Saas, PaaS solutions.
  • Fluent in English language (written & spoken), Spanish is a plus.
  • Good communication skills, high English level and multicultural sensitivity.
  • He/she will work fully in English, on remote and with teammates, vendors and internal clients worldwide.
  • Good at following-up tasks assigned to himself and to others
  • Ability to summarize and act on complex issues
  • Confident and assertiveness
  • Strong client management skills
  • Experience with offshore development model is an advantage
  • Strong MS Office knowledge (Word, Excel, Powerpoint, Access, Visio, Project

For full details please contact John Chow

Reference: 762534254

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