1st Line IT Technician

Syntax Consultancy

Posted on Oct 16, 2024 by Syntax Consultancy
Norfolk, United Kingdom
IT
1 Oct 2024
£24k - £28k Annual
Full-Time

1st Line IT Technician

Permanent

Norfolk (Hybrid)

to £28,000 (DOE) + Benefits

A 1st Line IT Support Technician wanted for a permanent, hybrid position. This is a fantastic opportunity to join an established & growing IT services business.

Prior experience in IT Service Desk or Help desk roles is highly desirable. You will be working 2 days a week from home, immediate start ideally in October/November 2024.

Key skills, experience + tasks include:

  • 1st line technical support for Windows/Microsoft technical environments.
  • Logging calls, trouble-shooting, diagnosis + IT problem resolution to 1st line level.
  • Providing remote IT support for end-users, escalating calls were necessary + managing IT incidents within agreed SLAs.
  • Tech Environment: Windows, AD, O365, desktop PCs, laptops, tablets, mobile devices, MS Exchange, DNS/DCHP, VPNs, Firewalls, SharePoint, Azure AD.
  • Benefits: £24-28k Salary (DOE) + Hybrid Remote + 25 days holiday (plus BHs) + pension + profit share + private healthcare + gym + free parking + enhanced maternity/paternity + more!

Reference: 2837660016

https://jobs.careeraddict.com/post/96186762

This Job Vacancy has Expired!

Syntax Consultancy

1st Line IT Technician

Syntax Consultancy

Posted on Oct 16, 2024 by Syntax Consultancy

Norfolk, United Kingdom
IT
1 Oct 2024
£24k - £28k Annual
Full-Time

1st Line IT Technician

Permanent

Norfolk (Hybrid)

to £28,000 (DOE) + Benefits

A 1st Line IT Support Technician wanted for a permanent, hybrid position. This is a fantastic opportunity to join an established & growing IT services business.

Prior experience in IT Service Desk or Help desk roles is highly desirable. You will be working 2 days a week from home, immediate start ideally in October/November 2024.

Key skills, experience + tasks include:

  • 1st line technical support for Windows/Microsoft technical environments.
  • Logging calls, trouble-shooting, diagnosis + IT problem resolution to 1st line level.
  • Providing remote IT support for end-users, escalating calls were necessary + managing IT incidents within agreed SLAs.
  • Tech Environment: Windows, AD, O365, desktop PCs, laptops, tablets, mobile devices, MS Exchange, DNS/DCHP, VPNs, Firewalls, SharePoint, Azure AD.
  • Benefits: £24-28k Salary (DOE) + Hybrid Remote + 25 days holiday (plus BHs) + pension + profit share + private healthcare + gym + free parking + enhanced maternity/paternity + more!

Reference: 2837660016

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