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ServiceNow Technical Consultant

Posted on Sep 26, 2019 by Claremont Consulting Ltd

Not Specified, Germany
Immediate Start
€70k - €90k Annual

ServiceNow Technical Consultant

I am currently recruiting a Technical Consultant for the ServiceNow tool. the right candidate must be fluent in German but can be based anywhere in Germany seeing as remote work is available.

Key responsibilities:
- Define the roadmap with the project manager and the client
- Understands the customer business needs and the implications to a project
- Communicate with customer stakeholders and management to build trust
- Socialises with customer parties to be able to arbitrate in escalations and difficult situations
- Ensure overall solution consistency
- Recommend on priorities
- Provide project plan input and align on project streams
- Act as trusted advisor for the customer
- Collect out of scope requirements and help defining the future planning for those
- Build high level designs for complex matters and align with work stream leads
- Create system abstractions to comprehend the bigger picture
- Write daily working protocol for time sheets

Key requirements:
- Passionate in configuring and customizing Software Packages.
- Working knowledge of networks, the Internet, modern protocols and email, SMTP, POP3.
- Scripting knowledge such as JavaScript, XML,AngularJS
- AJAX experience.
- Active Directory, LDAP is a plus.
- Working knowledge of relational databases.
- Experience with Legacy systems, batch files, web services, REST via APIs is a plus
- Fluency in German and English
- ITIL knowledge is a plus

Reference: 761805114

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