Server Lounge, Jazz Bar, Lobby Bar & Restaurant
Posted on Oct 11, 2024 by FAIRMONT
Long Beach, CA
Hospitality
Immediate Start
Annual Salary
Full-Time
Job Description
To interact with guests to ensure a positive guest experience. To guide guests through the entire restaurant experience in a luxurious and elegant manner. To assist in the development, implementation and maintenance of quality standards for outlets. The Server is responsible for taking the guest’s food and beverage orders, interacting one-on-one with the guests, providing excellent customer service and ensuring guest satisfaction. This is a fast-paced position with constant guest interaction. This person must be highly motivated, energetic and possess excellent and polished communication skills.
Consistently offer professional, friendly and engaging service
Provide the highest quality service to all guests at all times, by instilling the company philosophy.
Participate actively in the resolution of guest concerns.
Take orders, answer questions, and make recommendations for menu listed products.
Use appropriate upselling techniques.
Clear, clean, reset and maintain restaurant tables during shift.
Assist other Servers in offering the highest level of service.
Understand the processes of delivery and removal of all product and equipment.
Handle all guest checks according to Hotel policy.
Maintain pars and equipment as needed to successfully accomplish all restaurant service tasks.
Completion of side work as assigned by Manager.
Engage and genuinely interact with guests while anticipating their needs
Explain food and beverage items in detail to our guests
Follow all hotel standards, LQA standards, and Forbes 5 Stars standards while conducting self-audits to ensure 100% compliance on all interactions with guests.
Complete any necessary opening and closing paperwork and side work duties as required
Work well with others as a team
Prepare food and beverage as per guidelines
Follow cash handling policies and procedures
Assist in filling in at other F&B areas and/or outlets as needed
Perform other related duties as assigned
Display a congenial appearance and is well groomed at all times.
Assist guests in a friendly, professional and polite manner.
Maintain regular and predictable attendance
Follow directions from Manager at all times.
Other duties as assigned
To interact with guests to ensure a positive guest experience. To guide guests through the entire restaurant experience in a luxurious and elegant manner. To assist in the development, implementation and maintenance of quality standards for outlets. The Server is responsible for taking the guest’s food and beverage orders, interacting one-on-one with the guests, providing excellent customer service and ensuring guest satisfaction. This is a fast-paced position with constant guest interaction. This person must be highly motivated, energetic and possess excellent and polished communication skills.
Consistently offer professional, friendly and engaging service
Provide the highest quality service to all guests at all times, by instilling the company philosophy.
Participate actively in the resolution of guest concerns.
Take orders, answer questions, and make recommendations for menu listed products.
Use appropriate upselling techniques.
Clear, clean, reset and maintain restaurant tables during shift.
Assist other Servers in offering the highest level of service.
Understand the processes of delivery and removal of all product and equipment.
Handle all guest checks according to Hotel policy.
Maintain pars and equipment as needed to successfully accomplish all restaurant service tasks.
Completion of side work as assigned by Manager.
Engage and genuinely interact with guests while anticipating their needs
Explain food and beverage items in detail to our guests
Follow all hotel standards, LQA standards, and Forbes 5 Stars standards while conducting self-audits to ensure 100% compliance on all interactions with guests.
Complete any necessary opening and closing paperwork and side work duties as required
Work well with others as a team
Prepare food and beverage as per guidelines
Follow cash handling policies and procedures
Assist in filling in at other F&B areas and/or outlets as needed
Perform other related duties as assigned
Display a congenial appearance and is well groomed at all times.
Assist guests in a friendly, professional and polite manner.
Maintain regular and predictable attendance
Follow directions from Manager at all times.
Other duties as assigned
Reference: 204162218
https://jobs.careeraddict.com/post/96085732
Server Lounge, Jazz Bar, Lobby Bar & Restaurant
Posted on Oct 11, 2024 by FAIRMONT
Long Beach, CA
Hospitality
Immediate Start
Annual Salary
Full-Time
Job Description
To interact with guests to ensure a positive guest experience. To guide guests through the entire restaurant experience in a luxurious and elegant manner. To assist in the development, implementation and maintenance of quality standards for outlets. The Server is responsible for taking the guest’s food and beverage orders, interacting one-on-one with the guests, providing excellent customer service and ensuring guest satisfaction. This is a fast-paced position with constant guest interaction. This person must be highly motivated, energetic and possess excellent and polished communication skills.
Consistently offer professional, friendly and engaging service
Provide the highest quality service to all guests at all times, by instilling the company philosophy.
Participate actively in the resolution of guest concerns.
Take orders, answer questions, and make recommendations for menu listed products.
Use appropriate upselling techniques.
Clear, clean, reset and maintain restaurant tables during shift.
Assist other Servers in offering the highest level of service.
Understand the processes of delivery and removal of all product and equipment.
Handle all guest checks according to Hotel policy.
Maintain pars and equipment as needed to successfully accomplish all restaurant service tasks.
Completion of side work as assigned by Manager.
Engage and genuinely interact with guests while anticipating their needs
Explain food and beverage items in detail to our guests
Follow all hotel standards, LQA standards, and Forbes 5 Stars standards while conducting self-audits to ensure 100% compliance on all interactions with guests.
Complete any necessary opening and closing paperwork and side work duties as required
Work well with others as a team
Prepare food and beverage as per guidelines
Follow cash handling policies and procedures
Assist in filling in at other F&B areas and/or outlets as needed
Perform other related duties as assigned
Display a congenial appearance and is well groomed at all times.
Assist guests in a friendly, professional and polite manner.
Maintain regular and predictable attendance
Follow directions from Manager at all times.
Other duties as assigned
To interact with guests to ensure a positive guest experience. To guide guests through the entire restaurant experience in a luxurious and elegant manner. To assist in the development, implementation and maintenance of quality standards for outlets. The Server is responsible for taking the guest’s food and beverage orders, interacting one-on-one with the guests, providing excellent customer service and ensuring guest satisfaction. This is a fast-paced position with constant guest interaction. This person must be highly motivated, energetic and possess excellent and polished communication skills.
Consistently offer professional, friendly and engaging service
Provide the highest quality service to all guests at all times, by instilling the company philosophy.
Participate actively in the resolution of guest concerns.
Take orders, answer questions, and make recommendations for menu listed products.
Use appropriate upselling techniques.
Clear, clean, reset and maintain restaurant tables during shift.
Assist other Servers in offering the highest level of service.
Understand the processes of delivery and removal of all product and equipment.
Handle all guest checks according to Hotel policy.
Maintain pars and equipment as needed to successfully accomplish all restaurant service tasks.
Completion of side work as assigned by Manager.
Engage and genuinely interact with guests while anticipating their needs
Explain food and beverage items in detail to our guests
Follow all hotel standards, LQA standards, and Forbes 5 Stars standards while conducting self-audits to ensure 100% compliance on all interactions with guests.
Complete any necessary opening and closing paperwork and side work duties as required
Work well with others as a team
Prepare food and beverage as per guidelines
Follow cash handling policies and procedures
Assist in filling in at other F&B areas and/or outlets as needed
Perform other related duties as assigned
Display a congenial appearance and is well groomed at all times.
Assist guests in a friendly, professional and polite manner.
Maintain regular and predictable attendance
Follow directions from Manager at all times.
Other duties as assigned
Reference: 204162218
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