Provides support for implementation, troubleshooting and maintenance of Cloud Infrastructure Services hosted in multiple cloud environments. Provides Tier I/II and Tier 3 (Escalation to Architecture Team) resolution of customer capacity requests. Provides support for the escalation and communication of status to management and customers. Provide connectivity and utilization support to Cloud Infrastructure Services managed cloud environment customers. Provide customer support through chat, email and capacity request ticketing.

Requirements

TS/SCI with poly required

Strong knowledge of cloud solutions like AWS, OpenStack and Microsoft Azure products.

Experience building cloud applications for performance, resiliency, availability and scale.

Experience with container management systems (k8s, EKS) in production. Experience with Github.

Must have 12 years of related work experience and a bachelor’s degree in a related technical field.

Must work with little to no prescriptive guidance.

Linux

AWS

Azure

VMWare

One or More of the Following Certifications Required:

CCNA Security

CySA+

GICSP

GSEC

Security+

CND

SSCP

CASP

CCNP Security

CISA

CISSP

GCED

GCIH

CCSP

Benefits

Health & Life Insurance

Dental Insurance

Disability Insurance

401K Retirement Plan with Matching

Tuition Assistance

Vacation and Sick Leave

Hiring Bonuses

Referral Recruitment Program