Part Time Call Center Representative
Posted on Oct 9, 2024 by SPAR Inc.
Pittsburgh, PA
Customer Service
Immediate Start
Annual Salary
Part-Time
Overview:
Call Center Representative
SPAR, a global leader in consumer solutions, is hiring Call Center Representatives to join our expanding team. You’ll manage high call volumes, process transactions, resolve customer issues, and maintain detailed order notes. Successful candidates will have strong communication skills and multitasking ability
Join our dynamic and innovative team. APPLY TODAY!
What we offer:
Competitive pay
401 K/ Roth
Training and Career Development
Tuition reimbursemen
Responsibilities:
Respond to customer inquiries
Answer high volumes of calls and place outbound calls
Process credit card transactions
Handle and resolve customer complaints
Complete call logs and reports
Detailed order notes (within the work order system)
Creating, Requesting and Delivering COI (insurance
documents)
Use of Text Request Software with customers and SPAR
Technicians
Use of Google Maps to better understand geography of
orders
Cross Training for Dispatcher responsibilities and filling in
when required
Qualifications:
Flexibility
Must have a dedicated, quiet, - distraction free work
area.
High-speed internet service
Ability to multi-task
ADDITIONAL DUTIES, RESPONSIBILITIES AND/OR EXPERIENCE:
Communication skills - verbal and written
Listening skills
Problem analysis and problem-solving
Attention to detail and accuracy
Data collection and ordering
Customer service orientation - empathetic
Adaptability
Initiative
Bilingual/Spanish speaking desirable
Flexibility with schedule
Other duties as assigned
DISCLAIMER: The preceding description is not designed to be a complete list of all duties and responsibilities required.
SPAR has over 50 years of experience in retail and consumer goods, serving some of the world's best companies. We offer end-to-end services to ensure our client's product is available and presented most compellingly. We focus on our client's return on investment (ROI) by applying our unique software solutions, experienced resources, and passion for results.
SPAR provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. SPAR prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. In addition to federal law requirements, SPAR complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. Improper interference with the ability of SPAR's employees to perform their job duties may result in discipline up to and including discharge.
Call Center Representative
SPAR, a global leader in consumer solutions, is hiring Call Center Representatives to join our expanding team. You’ll manage high call volumes, process transactions, resolve customer issues, and maintain detailed order notes. Successful candidates will have strong communication skills and multitasking ability
Join our dynamic and innovative team. APPLY TODAY!
What we offer:
Competitive pay
401 K/ Roth
Training and Career Development
Tuition reimbursemen
Responsibilities:
Respond to customer inquiries
Answer high volumes of calls and place outbound calls
Process credit card transactions
Handle and resolve customer complaints
Complete call logs and reports
Detailed order notes (within the work order system)
Creating, Requesting and Delivering COI (insurance
documents)
Use of Text Request Software with customers and SPAR
Technicians
Use of Google Maps to better understand geography of
orders
Cross Training for Dispatcher responsibilities and filling in
when required
Qualifications:
Flexibility
Must have a dedicated, quiet, - distraction free work
area.
High-speed internet service
Ability to multi-task
ADDITIONAL DUTIES, RESPONSIBILITIES AND/OR EXPERIENCE:
Communication skills - verbal and written
Listening skills
Problem analysis and problem-solving
Attention to detail and accuracy
Data collection and ordering
Customer service orientation - empathetic
Adaptability
Initiative
Bilingual/Spanish speaking desirable
Flexibility with schedule
Other duties as assigned
DISCLAIMER: The preceding description is not designed to be a complete list of all duties and responsibilities required.
SPAR has over 50 years of experience in retail and consumer goods, serving some of the world's best companies. We offer end-to-end services to ensure our client's product is available and presented most compellingly. We focus on our client's return on investment (ROI) by applying our unique software solutions, experienced resources, and passion for results.
SPAR provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. SPAR prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. In addition to federal law requirements, SPAR complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. Improper interference with the ability of SPAR's employees to perform their job duties may result in discipline up to and including discharge.
Reference: 203854233
https://jobs.careeraddict.com/post/96062469
Part Time Call Center Representative
Posted on Oct 9, 2024 by SPAR Inc.
Pittsburgh, PA
Customer Service
Immediate Start
Annual Salary
Part-Time
Overview:
Call Center Representative
SPAR, a global leader in consumer solutions, is hiring Call Center Representatives to join our expanding team. You’ll manage high call volumes, process transactions, resolve customer issues, and maintain detailed order notes. Successful candidates will have strong communication skills and multitasking ability
Join our dynamic and innovative team. APPLY TODAY!
What we offer:
Competitive pay
401 K/ Roth
Training and Career Development
Tuition reimbursemen
Responsibilities:
Respond to customer inquiries
Answer high volumes of calls and place outbound calls
Process credit card transactions
Handle and resolve customer complaints
Complete call logs and reports
Detailed order notes (within the work order system)
Creating, Requesting and Delivering COI (insurance
documents)
Use of Text Request Software with customers and SPAR
Technicians
Use of Google Maps to better understand geography of
orders
Cross Training for Dispatcher responsibilities and filling in
when required
Qualifications:
Flexibility
Must have a dedicated, quiet, - distraction free work
area.
High-speed internet service
Ability to multi-task
ADDITIONAL DUTIES, RESPONSIBILITIES AND/OR EXPERIENCE:
Communication skills - verbal and written
Listening skills
Problem analysis and problem-solving
Attention to detail and accuracy
Data collection and ordering
Customer service orientation - empathetic
Adaptability
Initiative
Bilingual/Spanish speaking desirable
Flexibility with schedule
Other duties as assigned
DISCLAIMER: The preceding description is not designed to be a complete list of all duties and responsibilities required.
SPAR has over 50 years of experience in retail and consumer goods, serving some of the world's best companies. We offer end-to-end services to ensure our client's product is available and presented most compellingly. We focus on our client's return on investment (ROI) by applying our unique software solutions, experienced resources, and passion for results.
SPAR provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. SPAR prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. In addition to federal law requirements, SPAR complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. Improper interference with the ability of SPAR's employees to perform their job duties may result in discipline up to and including discharge.
Call Center Representative
SPAR, a global leader in consumer solutions, is hiring Call Center Representatives to join our expanding team. You’ll manage high call volumes, process transactions, resolve customer issues, and maintain detailed order notes. Successful candidates will have strong communication skills and multitasking ability
Join our dynamic and innovative team. APPLY TODAY!
What we offer:
Competitive pay
401 K/ Roth
Training and Career Development
Tuition reimbursemen
Responsibilities:
Respond to customer inquiries
Answer high volumes of calls and place outbound calls
Process credit card transactions
Handle and resolve customer complaints
Complete call logs and reports
Detailed order notes (within the work order system)
Creating, Requesting and Delivering COI (insurance
documents)
Use of Text Request Software with customers and SPAR
Technicians
Use of Google Maps to better understand geography of
orders
Cross Training for Dispatcher responsibilities and filling in
when required
Qualifications:
Flexibility
Must have a dedicated, quiet, - distraction free work
area.
High-speed internet service
Ability to multi-task
ADDITIONAL DUTIES, RESPONSIBILITIES AND/OR EXPERIENCE:
Communication skills - verbal and written
Listening skills
Problem analysis and problem-solving
Attention to detail and accuracy
Data collection and ordering
Customer service orientation - empathetic
Adaptability
Initiative
Bilingual/Spanish speaking desirable
Flexibility with schedule
Other duties as assigned
DISCLAIMER: The preceding description is not designed to be a complete list of all duties and responsibilities required.
SPAR has over 50 years of experience in retail and consumer goods, serving some of the world's best companies. We offer end-to-end services to ensure our client's product is available and presented most compellingly. We focus on our client's return on investment (ROI) by applying our unique software solutions, experienced resources, and passion for results.
SPAR provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. SPAR prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. In addition to federal law requirements, SPAR complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. Improper interference with the ability of SPAR's employees to perform their job duties may result in discipline up to and including discharge.
Reference: 203854233
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