Sales & Service Representative (Bank Teller/Universal Banker)
Posted on Oct 9, 2024 by First Citizens Bank
Atlanta, GA
Customer Service
Immediate Start
Annual Salary
Full-Time
Overview:
Are you a people person? Be a First Citizens person! Join our Atlanta branch team and make a difference.
This is a full-time position and will be located in-branch at 3300 Cumberland Boulevard in Atlanta, Georgia. The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. This role will also facilitate customer awareness and education of bank capabilities, tools, and resources.
The successful candidate will demonstrate:
Communication Skills: Comfortable and confident with proactively engaging in conversation; Demonstrates professionalism and empathy in customer interactions
Adaptability: Has the ability to learn and adapt quickly to new information and technology
Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently; Able to process information and move quickly through problem resolution
Responsibilities:
The essential functions of the job include, but are not necessarily limited to, the following:
Engaging customers in conversation to understand their banking needs and preferences
Processing transactions accurately and efficiently
Providing assistance with account servicing needs
Facilitating customer awareness and education of bank services, including digital banking capabilities
Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs
Qualifications:
Required Education: High School Diploma or GED
Required Experience:6+ months of face-to-face customer service experience
1+ years of recent cash-handling experience
Preferred Skills and Experience:Sales support (cold-calling, appointment setting, etc.)
Prior experience working in a retail banking environment
Working knowledge of Microsoft Office
Strong written and verbal communication skills
First Citizens benefits programs are designed to meet our associates where they are in life. Full time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: (url removed)
Are you a people person? Be a First Citizens person! Join our Atlanta branch team and make a difference.
This is a full-time position and will be located in-branch at 3300 Cumberland Boulevard in Atlanta, Georgia. The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. This role will also facilitate customer awareness and education of bank capabilities, tools, and resources.
The successful candidate will demonstrate:
Communication Skills: Comfortable and confident with proactively engaging in conversation; Demonstrates professionalism and empathy in customer interactions
Adaptability: Has the ability to learn and adapt quickly to new information and technology
Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently; Able to process information and move quickly through problem resolution
Responsibilities:
The essential functions of the job include, but are not necessarily limited to, the following:
Engaging customers in conversation to understand their banking needs and preferences
Processing transactions accurately and efficiently
Providing assistance with account servicing needs
Facilitating customer awareness and education of bank services, including digital banking capabilities
Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs
Qualifications:
Required Education: High School Diploma or GED
Required Experience:6+ months of face-to-face customer service experience
1+ years of recent cash-handling experience
Preferred Skills and Experience:Sales support (cold-calling, appointment setting, etc.)
Prior experience working in a retail banking environment
Working knowledge of Microsoft Office
Strong written and verbal communication skills
First Citizens benefits programs are designed to meet our associates where they are in life. Full time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: (url removed)
Reference: 203854515
https://jobs.careeraddict.com/post/96062188
Sales & Service Representative (Bank Teller/Universal Banker)
Posted on Oct 9, 2024 by First Citizens Bank
Atlanta, GA
Customer Service
Immediate Start
Annual Salary
Full-Time
Overview:
Are you a people person? Be a First Citizens person! Join our Atlanta branch team and make a difference.
This is a full-time position and will be located in-branch at 3300 Cumberland Boulevard in Atlanta, Georgia. The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. This role will also facilitate customer awareness and education of bank capabilities, tools, and resources.
The successful candidate will demonstrate:
Communication Skills: Comfortable and confident with proactively engaging in conversation; Demonstrates professionalism and empathy in customer interactions
Adaptability: Has the ability to learn and adapt quickly to new information and technology
Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently; Able to process information and move quickly through problem resolution
Responsibilities:
The essential functions of the job include, but are not necessarily limited to, the following:
Engaging customers in conversation to understand their banking needs and preferences
Processing transactions accurately and efficiently
Providing assistance with account servicing needs
Facilitating customer awareness and education of bank services, including digital banking capabilities
Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs
Qualifications:
Required Education: High School Diploma or GED
Required Experience:6+ months of face-to-face customer service experience
1+ years of recent cash-handling experience
Preferred Skills and Experience:Sales support (cold-calling, appointment setting, etc.)
Prior experience working in a retail banking environment
Working knowledge of Microsoft Office
Strong written and verbal communication skills
First Citizens benefits programs are designed to meet our associates where they are in life. Full time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: (url removed)
Are you a people person? Be a First Citizens person! Join our Atlanta branch team and make a difference.
This is a full-time position and will be located in-branch at 3300 Cumberland Boulevard in Atlanta, Georgia. The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. This role will also facilitate customer awareness and education of bank capabilities, tools, and resources.
The successful candidate will demonstrate:
Communication Skills: Comfortable and confident with proactively engaging in conversation; Demonstrates professionalism and empathy in customer interactions
Adaptability: Has the ability to learn and adapt quickly to new information and technology
Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently; Able to process information and move quickly through problem resolution
Responsibilities:
The essential functions of the job include, but are not necessarily limited to, the following:
Engaging customers in conversation to understand their banking needs and preferences
Processing transactions accurately and efficiently
Providing assistance with account servicing needs
Facilitating customer awareness and education of bank services, including digital banking capabilities
Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs
Qualifications:
Required Education: High School Diploma or GED
Required Experience:6+ months of face-to-face customer service experience
1+ years of recent cash-handling experience
Preferred Skills and Experience:Sales support (cold-calling, appointment setting, etc.)
Prior experience working in a retail banking environment
Working knowledge of Microsoft Office
Strong written and verbal communication skills
First Citizens benefits programs are designed to meet our associates where they are in life. Full time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: (url removed)
Reference: 203854515
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