Position Summary:

ORLANDO HEALTH ST. CLOUD HOSPITAL

Situated in the heart of St. Cloud, Florida, Orlando Health St. Cloud Hospital is an 84-bed acute-care community hospital offering comprehensive emergency, inpatient and outpatient care. Specialties include cardiology, critical care, infectious disease, orthopedics, radiology and surgical services. The ER features a designated geriatric section for specialized emergency care, and the hospital has earned The Joint Commission’s Gold Seal of Approval® for Advanced Primary Stroke Center Accreditation. The campus also is home to Outpatient Rehabilitation Services and a Wound Healing and Hyperbaric Center. Orlando Health St. Cloud has been recognized as an outstanding employer in the healthcare industry on a national level, receiving Modern Healthcare’s Best Places to Work award in 2022 and 2023,

Orlando Health St. Cloud is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.

Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you

Position Summary:

Provides security services to ensure order and safety of patients, visitors and hospital personnel.

Responsibilities:

Essential Functions:

• Escorts for visitors, employees, and students upon request.

• Patrols all areas of the hospital internally and externally on foot, bicycle, and/or vehicle 24 hours a day in all weather conditions.

(Only security officers who meet the driver’s license standards for operating an Orlando Health owned vehicle listed in the

licensure/certifications section of this job description will be permitted to perform motor vehicle patrols.)

• Provides key assists to all areas of the hospital, including sensitive areas to authorized personnel.

• Detects suspicious activities within the campus and handles the situations appropriately.

• Reports criminal activity to supervisor and law enforcement, as appropriate.

• Investigates accident scenes, searches for and preserves evidence; investigates and interviews witnesses; makes oral and written

reports; responds to varying situations with tact and diplomacy and deals with stressful, hostile or irrational person(s), whether

due to physical or mental disability, drugs, or socio-economic differences or other factors and recommends legal action if needed.

• Assists medical staff with the enforcement of Baker Act (F.S. 394.463) and Marchman Act (F.S. (phone number removed) patients with

the use of approved medical restraints as requested by physicians under Florida Statutes.

• Works with law enforcement/correction officers dealing with patient/prisoner intake and status during the duration of their stay

in the hospital. In addition officers will assist the Patient Care Coordinator with securing the status of non-publicity/high risk

patients.

• Reports all safety and security violations throughout the campus.

• Responds to all inbound and outbound helicopter flights by ensuring the safety of the helipad and assist flight crew in handling

and transporting of patient(s) as needed.

• Uses and understands the operation of walk-through and hand held metal detectors.

• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state

and local standards.

• Maintains compliance with all Orlando Health policies and procedures.

Qualifications:

Education/Training

High school graduate or equivalent. Basic knowledge of Microsoft Word for report writing purposes.

Licensure/Certification

• Must have a valid Florida driver’s license and be insurable under the Orlando Health insurance carrier’s requirements and

standards. (Security officers, who are unable to maintain this requirement after at least 90 days of employment must sign a “No

Driving Document” which will be maintained in the officers department file and remain in effect until the approval to drive is

given by the insurance carriers as determined during routine driving records checks.)

• Must obtain a State of Florida Class “D” Security Officer License through the Florida Department of Agriculture and Consumer

Services within 120 days of hire which must be renewed biannually before the license expires.

• Must obtain Crisis Prevention Intervention (CPI) Certification within 120 days of hire which must be renewed annually before the

certification expires.

• Must obtain a Basic Security Officer Certification or higher level of certification through the International Association of Hospital

Security and Safety within 120 days of hire and maintained at all times during employment.

Experience

None