Room Houseperson
Posted on Oct 9, 2024 by Hyatt Centric Santa Monica
Santa Monica, CA
Hospitality
Immediate Start
Annual Salary
Full-Time
Viceroy Hotels:
Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy’s vibe-led hospitality is guided by the brand promise “Remember to Live,” an affirmation to create lifelong memories for each guest. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success.
Location:
Hyatt Centric Santa Monica
Overview:
Maintain guest corridors and linen closets and other assigned areas in accordance with the standards established by the property.
Responsibilities:
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
Resolve guest complaints, ensuring guest satisfaction.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas
Ensure security of any assigned keys and radio.
Review assignment sheet and update completed assignments. Check with Supervisor and Housekeeping office for additional assignments throughout the shift.
Review assigned area and complete general removal of any trash or debris.
Replace shower curtains as needed
Replace duvets as needed
Move bed mattress to replace bed skirts as needed
Clean light covers
Clean balcony windows
Mop balcony and clean balcony glass
Stock cleaning linen closets with designated supplies and equipment.
Maintain cleanliness and organization of closets; remove trash, wipe down shelves/counters; sweep and wax floor; remove non-floor closet items and transport to proper storage areas.
Clean designated areas with proper chemicals, tools and equipment.
Ensure that nothing is stored in stairwells.
Transport any food and beverage trays/items in public areas to service areas.
Check under furniture for debris and remove if present; reposition furniture to correct floor plan.
Inspect condition of all furniture for tears, rips and stains and report damages to Supervisor. Dust and polish all woodwork.
Remove all dust, debris and foreign particles from upholstered furniture, including crevices and under cushions.
Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, air vents.
Clean all lamps, light fixtures and light switches; check for proper working condition.
Remove dust, spots and smears from windows, frames and ledges; wash windows as assigned.
Remove dust, grease and smears from house/public phones and reposition properly. Replace soiled/damaged phone books.
Remove dust on drapes weekly and realign to correct position daily.
Inspect condition of planters and plants; remove debris, polish planters.
Remove dust, dirt, marks and fingerprints from doors and door frames.
Remove stains, scuff marks, and dust from baseboards, ledges and corners.
Polish all brass surfaces.
Empty trash containers, ashtrays and ash urns in public areas.
Remove trash; debris and cobwebs from balconies/patios.
Empty vacuum cleaner bags, replace and clean machines.
Remove soil, dirt, soap build-up and hair from public and employee bathroom mirrors, vanities, sinks, toilets/urinals, shower walls, shower curtains and floors.
Replace facial and toilet tissues, paper hand towels, soaps in correct amount and location.
Stock vending machines in public and employee bathrooms.
Sweep front entrance daily.
Sweep and rinse off the pool deck daily.
Remove soiled towels from pool area and return them to Laundry.
Report any damages or maintenance problems to the Supervisor.
Turn over any lost and found items to the Supervisor.
Ensure security of hotel property.
Stock Housekeeping department supplies.
Other duties as assigned.
Qualifications:
Skills/Knowledge Required:
Must possess a positive attitude
Must be energetic and outgoing
Must be service oriented
Must be a team player
Must be able to multi-task
Ability to speak, read and write English fluently
Physical Requirements:
Bending, reaching, lifting, and standing for long periods of time
Must be able to stand and exert well-paced mobility for up to 4 hours in length
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks
Must be able to push and pull carts and equipment weighing up to 25 lbs. on a regular and continuing basis
Must be able to lift up to 75 lbs
Qualification Standards:
Education: Must have a high school diploma or equivalent.
Experience: At least 1-year experience in a similar position in a luxury hotel preferred
Grooming: All colleagues must maintain a neat, and well groomed appearance (specific standards will be provided
The hourly rate for this position is $24.32 during probationary period and $30.40 after probationary period is complete.
Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy’s vibe-led hospitality is guided by the brand promise “Remember to Live,” an affirmation to create lifelong memories for each guest. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success.
Location:
Hyatt Centric Santa Monica
Overview:
Maintain guest corridors and linen closets and other assigned areas in accordance with the standards established by the property.
Responsibilities:
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
Resolve guest complaints, ensuring guest satisfaction.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas
Ensure security of any assigned keys and radio.
Review assignment sheet and update completed assignments. Check with Supervisor and Housekeeping office for additional assignments throughout the shift.
Review assigned area and complete general removal of any trash or debris.
Replace shower curtains as needed
Replace duvets as needed
Move bed mattress to replace bed skirts as needed
Clean light covers
Clean balcony windows
Mop balcony and clean balcony glass
Stock cleaning linen closets with designated supplies and equipment.
Maintain cleanliness and organization of closets; remove trash, wipe down shelves/counters; sweep and wax floor; remove non-floor closet items and transport to proper storage areas.
Clean designated areas with proper chemicals, tools and equipment.
Ensure that nothing is stored in stairwells.
Transport any food and beverage trays/items in public areas to service areas.
Check under furniture for debris and remove if present; reposition furniture to correct floor plan.
Inspect condition of all furniture for tears, rips and stains and report damages to Supervisor. Dust and polish all woodwork.
Remove all dust, debris and foreign particles from upholstered furniture, including crevices and under cushions.
Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, air vents.
Clean all lamps, light fixtures and light switches; check for proper working condition.
Remove dust, spots and smears from windows, frames and ledges; wash windows as assigned.
Remove dust, grease and smears from house/public phones and reposition properly. Replace soiled/damaged phone books.
Remove dust on drapes weekly and realign to correct position daily.
Inspect condition of planters and plants; remove debris, polish planters.
Remove dust, dirt, marks and fingerprints from doors and door frames.
Remove stains, scuff marks, and dust from baseboards, ledges and corners.
Polish all brass surfaces.
Empty trash containers, ashtrays and ash urns in public areas.
Remove trash; debris and cobwebs from balconies/patios.
Empty vacuum cleaner bags, replace and clean machines.
Remove soil, dirt, soap build-up and hair from public and employee bathroom mirrors, vanities, sinks, toilets/urinals, shower walls, shower curtains and floors.
Replace facial and toilet tissues, paper hand towels, soaps in correct amount and location.
Stock vending machines in public and employee bathrooms.
Sweep front entrance daily.
Sweep and rinse off the pool deck daily.
Remove soiled towels from pool area and return them to Laundry.
Report any damages or maintenance problems to the Supervisor.
Turn over any lost and found items to the Supervisor.
Ensure security of hotel property.
Stock Housekeeping department supplies.
Other duties as assigned.
Qualifications:
Skills/Knowledge Required:
Must possess a positive attitude
Must be energetic and outgoing
Must be service oriented
Must be a team player
Must be able to multi-task
Ability to speak, read and write English fluently
Physical Requirements:
Bending, reaching, lifting, and standing for long periods of time
Must be able to stand and exert well-paced mobility for up to 4 hours in length
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks
Must be able to push and pull carts and equipment weighing up to 25 lbs. on a regular and continuing basis
Must be able to lift up to 75 lbs
Qualification Standards:
Education: Must have a high school diploma or equivalent.
Experience: At least 1-year experience in a similar position in a luxury hotel preferred
Grooming: All colleagues must maintain a neat, and well groomed appearance (specific standards will be provided
The hourly rate for this position is $24.32 during probationary period and $30.40 after probationary period is complete.
Reference: 203859642
https://jobs.careeraddict.com/post/96057078
Room Houseperson
Posted on Oct 9, 2024 by Hyatt Centric Santa Monica
Santa Monica, CA
Hospitality
Immediate Start
Annual Salary
Full-Time
Viceroy Hotels:
Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy’s vibe-led hospitality is guided by the brand promise “Remember to Live,” an affirmation to create lifelong memories for each guest. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success.
Location:
Hyatt Centric Santa Monica
Overview:
Maintain guest corridors and linen closets and other assigned areas in accordance with the standards established by the property.
Responsibilities:
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
Resolve guest complaints, ensuring guest satisfaction.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas
Ensure security of any assigned keys and radio.
Review assignment sheet and update completed assignments. Check with Supervisor and Housekeeping office for additional assignments throughout the shift.
Review assigned area and complete general removal of any trash or debris.
Replace shower curtains as needed
Replace duvets as needed
Move bed mattress to replace bed skirts as needed
Clean light covers
Clean balcony windows
Mop balcony and clean balcony glass
Stock cleaning linen closets with designated supplies and equipment.
Maintain cleanliness and organization of closets; remove trash, wipe down shelves/counters; sweep and wax floor; remove non-floor closet items and transport to proper storage areas.
Clean designated areas with proper chemicals, tools and equipment.
Ensure that nothing is stored in stairwells.
Transport any food and beverage trays/items in public areas to service areas.
Check under furniture for debris and remove if present; reposition furniture to correct floor plan.
Inspect condition of all furniture for tears, rips and stains and report damages to Supervisor. Dust and polish all woodwork.
Remove all dust, debris and foreign particles from upholstered furniture, including crevices and under cushions.
Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, air vents.
Clean all lamps, light fixtures and light switches; check for proper working condition.
Remove dust, spots and smears from windows, frames and ledges; wash windows as assigned.
Remove dust, grease and smears from house/public phones and reposition properly. Replace soiled/damaged phone books.
Remove dust on drapes weekly and realign to correct position daily.
Inspect condition of planters and plants; remove debris, polish planters.
Remove dust, dirt, marks and fingerprints from doors and door frames.
Remove stains, scuff marks, and dust from baseboards, ledges and corners.
Polish all brass surfaces.
Empty trash containers, ashtrays and ash urns in public areas.
Remove trash; debris and cobwebs from balconies/patios.
Empty vacuum cleaner bags, replace and clean machines.
Remove soil, dirt, soap build-up and hair from public and employee bathroom mirrors, vanities, sinks, toilets/urinals, shower walls, shower curtains and floors.
Replace facial and toilet tissues, paper hand towels, soaps in correct amount and location.
Stock vending machines in public and employee bathrooms.
Sweep front entrance daily.
Sweep and rinse off the pool deck daily.
Remove soiled towels from pool area and return them to Laundry.
Report any damages or maintenance problems to the Supervisor.
Turn over any lost and found items to the Supervisor.
Ensure security of hotel property.
Stock Housekeeping department supplies.
Other duties as assigned.
Qualifications:
Skills/Knowledge Required:
Must possess a positive attitude
Must be energetic and outgoing
Must be service oriented
Must be a team player
Must be able to multi-task
Ability to speak, read and write English fluently
Physical Requirements:
Bending, reaching, lifting, and standing for long periods of time
Must be able to stand and exert well-paced mobility for up to 4 hours in length
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks
Must be able to push and pull carts and equipment weighing up to 25 lbs. on a regular and continuing basis
Must be able to lift up to 75 lbs
Qualification Standards:
Education: Must have a high school diploma or equivalent.
Experience: At least 1-year experience in a similar position in a luxury hotel preferred
Grooming: All colleagues must maintain a neat, and well groomed appearance (specific standards will be provided
The hourly rate for this position is $24.32 during probationary period and $30.40 after probationary period is complete.
Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy’s vibe-led hospitality is guided by the brand promise “Remember to Live,” an affirmation to create lifelong memories for each guest. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success.
Location:
Hyatt Centric Santa Monica
Overview:
Maintain guest corridors and linen closets and other assigned areas in accordance with the standards established by the property.
Responsibilities:
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
Resolve guest complaints, ensuring guest satisfaction.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas
Ensure security of any assigned keys and radio.
Review assignment sheet and update completed assignments. Check with Supervisor and Housekeeping office for additional assignments throughout the shift.
Review assigned area and complete general removal of any trash or debris.
Replace shower curtains as needed
Replace duvets as needed
Move bed mattress to replace bed skirts as needed
Clean light covers
Clean balcony windows
Mop balcony and clean balcony glass
Stock cleaning linen closets with designated supplies and equipment.
Maintain cleanliness and organization of closets; remove trash, wipe down shelves/counters; sweep and wax floor; remove non-floor closet items and transport to proper storage areas.
Clean designated areas with proper chemicals, tools and equipment.
Ensure that nothing is stored in stairwells.
Transport any food and beverage trays/items in public areas to service areas.
Check under furniture for debris and remove if present; reposition furniture to correct floor plan.
Inspect condition of all furniture for tears, rips and stains and report damages to Supervisor. Dust and polish all woodwork.
Remove all dust, debris and foreign particles from upholstered furniture, including crevices and under cushions.
Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, air vents.
Clean all lamps, light fixtures and light switches; check for proper working condition.
Remove dust, spots and smears from windows, frames and ledges; wash windows as assigned.
Remove dust, grease and smears from house/public phones and reposition properly. Replace soiled/damaged phone books.
Remove dust on drapes weekly and realign to correct position daily.
Inspect condition of planters and plants; remove debris, polish planters.
Remove dust, dirt, marks and fingerprints from doors and door frames.
Remove stains, scuff marks, and dust from baseboards, ledges and corners.
Polish all brass surfaces.
Empty trash containers, ashtrays and ash urns in public areas.
Remove trash; debris and cobwebs from balconies/patios.
Empty vacuum cleaner bags, replace and clean machines.
Remove soil, dirt, soap build-up and hair from public and employee bathroom mirrors, vanities, sinks, toilets/urinals, shower walls, shower curtains and floors.
Replace facial and toilet tissues, paper hand towels, soaps in correct amount and location.
Stock vending machines in public and employee bathrooms.
Sweep front entrance daily.
Sweep and rinse off the pool deck daily.
Remove soiled towels from pool area and return them to Laundry.
Report any damages or maintenance problems to the Supervisor.
Turn over any lost and found items to the Supervisor.
Ensure security of hotel property.
Stock Housekeeping department supplies.
Other duties as assigned.
Qualifications:
Skills/Knowledge Required:
Must possess a positive attitude
Must be energetic and outgoing
Must be service oriented
Must be a team player
Must be able to multi-task
Ability to speak, read and write English fluently
Physical Requirements:
Bending, reaching, lifting, and standing for long periods of time
Must be able to stand and exert well-paced mobility for up to 4 hours in length
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks
Must be able to push and pull carts and equipment weighing up to 25 lbs. on a regular and continuing basis
Must be able to lift up to 75 lbs
Qualification Standards:
Education: Must have a high school diploma or equivalent.
Experience: At least 1-year experience in a similar position in a luxury hotel preferred
Grooming: All colleagues must maintain a neat, and well groomed appearance (specific standards will be provided
The hourly rate for this position is $24.32 during probationary period and $30.40 after probationary period is complete.
Reference: 203859642
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