Job Description

Role: ServiceNow FSO - Sr. Developer

Location: Stamford, CT- Onsite from day 1

Long Term Contract

Responsibilities:

Identify opportunities to optimize performance and improve scalability

Develop ServiceNow FSO configurations including FSO data model setup PA enablement Commercial and Servicing Lines

Code review: Reviewing and providing walkthroughs as part of peer review process

Configure ServiceNow FSO Modules workflows applications scripts and integrations

Document technical design development processes and solution configurations

Build multiple FSO related features including advanced work assignment enablement configurations around reports dashboards etc

Required Skills:

Proven experience in ServiceNow Financial Services Operations (FSO) platform.

Expertise in configuring ServiceNow FSO modules, data model setup, and workflow development.

Experience with Performance Analytics (PA) enablement and FSO-specific workflows (e.g., Commercial and Servicing Lines for Banking).

Knowledge of ServiceNow Customer Service Management (CSM) and custom application development.

Ability to lead customer-facing discussions, workshops, and configuration reviews.

Strong problem-solving skills with a focus on optimizing performance and improving scalability.

Excellent documentation skills to record development and technical configurations.

Preferred Skills:

Experience in building advanced work assignment features within FSO.

Familiarity with configuring reports, dashboards, and other business intelligence tools.

Experience with scripting and developing custom applications on the ServiceNow platform.