Job Description

Essential Duties and Responsibilities:

Applies GMP/GLP in all areas of responsibility, as appropriate

Demonstrates and promotes the company vision

Regular attendance and punctuality

Ensure that the quality policy program is understood, implemented, and maintained at all levels of the organization; identify, prevent, or correct any departures from the quality system

Perform work for both routine and non-routine work as specified by separate and applicable technical job description for individual

Develop and implement operational improvements

Supervise others in performing client’s service requirements

Coach, train, and develop others within the group with respect to their personal development and effective implementation of operational improvements

Coordinate workflow and perform daily monitoring to meet TAT

Conduct semiannual performance reviews, interview applicants, keep training records up to date for assigned employees, perform succession planning in preparation for growth

Confront and address problems, concerns, and performance issues

Coach and develop individual and team to maximize performance 

Foster motivation and morale

Monitor and approve employees’ time worked through time-entry system

Support and promote company policies and procedures

Expand self-awareness and develop leadership skills as defined; attend applicable leadership training based on identified needs