Job Description

Walmart Specialty Pharmacy is a one-off business unit within Walmart; specialized in the delivery of low/limited distributed pharmaceuticals to patients throughout the United States and Puerto Rico. Unlike a traditional or retail pharmacy, Specialty Pharmacy manages and distributes life sustaining medicines to patients with extremely challenging illnesses. We are predominately a patient contact center, but also operate a fully functional pharmacy with an entire team of pharmacy professionals. While we are not patient facing, we are fully engaged with our customers, patients, and medical practitioners throughout the country. 

We are hiring Pharmacy Technicians for our Orlando, Florida location. The candidate must meet state requirements to work as a Pharmacy Technician, such as minimum age, qualification, registration, certification, and/or licensure when required by the State Board of Pharmacy.

Location: 9600 PARKSOUTH COURT SUITE 120 ORLANDO, FL 32837

We are hiring for the following shifts:

1st shift – Required to work an 8-hour shift between 8 AM and 6 PM.

2nd shift – Required to work an 8-hour shift between 10 AM and 9 PM.

Rotating Saturdays: Both 1st and 2nd shifts will work rotating Saturdays from 9 AM to 3 PM.

Job Duties include:

Inventory Management: Maintain quality, accuracy, and integrity of inventory (pharmaceuticals, supplies). Ensure adherence to inventory control procedures, audit pill cell performance, conduct process audits, manage databases, troubleshoot issues, handle hazardous waste, process recalls and expired products.

Data Entry: Enter prescription data into pharmacy software by reading prescriptions, translating information into system codes, transcribing details (drug name, strength, directions, refills, prescriber information), and creating/modifying patient records.

Professional Standards: Promote the pharmacy's reputation and deliver products/services per laws and policies. Assist in prescription fulfillment, stock merchandise, handle claims and returns, maintain documentation, and ensure a safe and clean work environment.

Compliance: Comply with Medicare and Medicaid policies by implementing rules and regulations, keeping up-to-date on changes, researching information for accurate processing, and interpreting/documenting audit documents.

Prescription Fulfillment: Ensure fulfillment of prescriptions in a Home Delivery/Specialty pharmacy by identifying products, verifying details, counting/measuring medications, mixing/reconstituting as needed, entering expiration dates and lot numbers, labeling prescriptions, and preparing packages for distribution.

Problem Resolution: Monitor and resolve problems in the prescription fulfillment process by utilizing knowledge of procedures, determining root causes, processing insurance claims, resolving rejections, interpreting messages and codes, reprocessing claims, alerting patients to issues, coordinating with IT support, and identifying situations requiring pharmacist intervention.