Job Description

The Manager, Biologics is responsible for managing the operations and departmental activities of the Biologics teams. You will be highly knowledgeable and experienced in the development and execution of all methods used for Biologics. Knowledge and experience in the analysis of primary, secondary, tertiary protein/peptide structure using amino acid analysis (AAA), N-terminal sequencing, circular dichroism (CD), FTIR, and/or DSC, and LCMS. Analysis of protein quaternary structure and aggregates using SEC-MALS, svAUC, and/or DLS is required. The Manager will also have experience in designing and managing analytical plans to advance Biologics throughout the development process. The Manager will be responsible for the seamless and flawless execution of projects in collaboration with technical, operational, and project managers. This role is expected to be both client and internal-facing. The ability to multi-task, perform under deadlines, and deliver the highest quality work is absolutely key to success in this position.

Manage and oversee the departmental activities in Biologics including overseeing team supervisors to ensure all areas related to testing such as scheduling, preparedness for testing, the conduct of testing activities, and reporting are done efficiently and effectively

Serve as a technical expert in the areas of Biologics, providing advice and leadership as needed to each department

Develop, implement, and maintain systems to ensure that SGS clients receive top-notch customer service from the Biologics department

Ensure that all client requests for Biologics information or quotes (or information regarding any of SGS's other services) are met in a timely and effective manner

Devise, conduct and/or manage all studies related to Biologics

Cultivate long-term relationships with clients based on a combination of technical expertise, scientific knowledge, and professional integrity

Responsible for performance and/or management of routine large molecule testing requested by clients, as well as certain advanced or specialized studies requested by clients

Maintain thorough knowledge and understanding of all SOPs pertaining to the laboratory

Maintain thorough knowledge and understanding of GMP/GLP and ISO requirements as these pertain to work performed in the laboratory

Provide scientific guidance in all technical areas, in particular, serve as the large molecule analytical development expert on biologics stability and release testing, test method development and validation, and establishment of specifications

Participate in departmental and/or company-wide projects designed to improve the nature of SGS client services

Ensure that all reasonable requests from the General Manager of SGS Life Science Services pertaining to the conduct of a given test or group of tests are met in a timely and effective manner

Ensure that all Scientists in the Biological Services laboratory have the resources required to successfully complete their studies

Notify the corporate QA Department whenever regulatory affairs issues pertaining to testing need to be addressed

Notify Project Coordinators of any special requests or general concerns regarding sample log-in, reporting, and billing activities

Play a lead role in Departmental or company-wide projects designed to improve the internal efficiency and overall quality of work performed at the laboratory

Play a lead role in creating and maintaining a positive atmosphere of teamwork throughout the lab

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