Property Description:

Barnsley Resort is a luxury destination located in the beautiful foothills of the Blue Ridge Mountains in Georgia, offering a unique and enchanting work environment for those seeking a fulfilling career in hospitality. As a job applicant, joining the team at Barnsley Resort means being part of a renowned property known for its stunning scenery, unparalleled amenities, and exceptional service. The resort offers a range of employment opportunities, from guest services to culinary, spa, and outdoor recreation, providing a diverse and rewarding career path. Barnsley Resort is committed to creating a welcoming and inclusive work culture that values teamwork, creativity, and outstanding guest experiences. Employees can expect to work in a serene and idyllic setting, where they can showcase their skills, grow their career, and be part of a team that delivers extraordinary experiences to guests. Joining the team at Barnsley Resort presents a unique opportunity to be part of a world-class resort that offers an unparalleled experience for both guests and team members alike.

Overview:

Join our team as a Banquet Manager for an exciting opportunity to showcase your leadership skills in a fast-paced, high-end environment! We are seeking a motivated and detail-oriented candidate to manage and coordinate banquet events, ensuring seamless execution and exceptional guest experiences. The Banquet Manager assists with hiring and training all banquet staff including scheduling and monthly meetings, illustrating proper techniques and etiquette for all styles of service. Supervise the set up of functions to include placement of linens, silver, china and glassware according to event specifications. Visually inspect function rooms and equipment for cleanliness, proper inventory and set-up.  You'll be part of a dynamic team and work closely with culinary, sales, and operations departments to ensure a successful event from start to finish. Join us in creating unforgettable memories for our guests!

Responsibilities:

Supervisory Responsibilities:

Supervises:

Banquet Captains

Servers

Housemen

Liaises with:

Director of Catering and Conference Services

Executive Chef

Other Departmental Managers

Corporate event and sales coordinator

Wedding Coordinator

Essential Duties/Tasks/Responsibilities:

Approaches all encounters with guests and colleagues in a friendly, service-oriented manner

Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded

Remains alert of complaints and/or unsatisfied guests and responds appropriately to ensure guest satisfaction

Coordinates with other staff and departments to arrange for the delivery of requested services

Maintains constant contact with kitchen staff to ensure complete effective communication between food production and food service

Ensures all functions are set and staff is prepared and organized before required time on BEO

Inspects table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractive

Ensures proper setting of buffet tables and other food service tables

Arranges for and ensures proper sequence of service for each event

Monitors banquet team members to ensure all operating procedures are followed

Supervises clearing and post function cleanup and garbage removal

Maintains clean and orderly back areas, pre-function areas and storage areas

Assures that all china, glassware, silverware, linen, etc. are returned to their proper locations after each event

Supervises the handling, storage, and security of all catering service equipment, including catering vehicles and golf carts

Ensures staff training programs are implemented and measured regularly

Conducts regular staff meetings to build rapport and ensure colleagues are well informed

Provides colleagues with a work schedule each Thursday by 2pm

Clearly projects the visions of the department and measures progress

Conducts quarterly reviews of colleagues performance and provides council as needed

Meticulously plans events with captains to ensure execution is achieved at the highest level

Conducts regular meetings with catering managers and catering director to ensure the needs of the clients are being met

Conducts regular meetings with the catering managers, director of F&B as well as the catering director to continuously evaluate strategies and ideas for enhancements to benefit the guests experience

Conducts interviews carefully outlining the functions of the position for which a potential colleague is being interviewed for

Ensures payroll is reviewed and finalized as set forth by the policy of the resort

Reviews scheduling and labor needs to meet the guests needs as well as maximize efficiency

Accurately prepares daily summary of events as required

Attend meetings/trainings as required

Accurately perform administrative tasks as required

Qualifications:

Previous supervisory/management experience and skills   

2 years banquet management experience preferred  

Previous hotel food and beverage experience preferred  

Ability to lead and manage a team  

Requires computer skills

Strong business communication skills

Benefits:

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Multiple Tiers of Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off (vacation, sick, bereavement, and Holidays). 

401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.