Overview:

MEC’s Planner Scheduler is responsible for managing and completing the day to day orders from internal and external customers.  Work as a team with Customer Service Representative in fulfilling customer needs to ensure customer satisfaction.  Relies on experience and judgment to plan and accomplish goals. 

Responsibilities:

Responsible for establishing, managing, reviewing and maintaining a master schedule

Responsible for making adjustments to the master production schedule to ensure that inventory levels and customer service goals are maintained and proper capacity and material planning occur; manage volatility in orders

Responsible for developing the reordering information on each part to support customer requirements

Review the materials required and work with Purchasing on any material issues that could result in late deliveries.

In depth knowledge of forecasting in build-to-order, build-to-stock, and assembly-to-order environment

Knowledge of Lean concepts (TPS) as it relates to scheduling functions

Correspond directly with Operations on priorities and schedule changes

Assists the Sales Lead and CSR on managing the customer account

Communicate and coordinate with MEC’s internal departments

Cleaning up back orders; avoid excess stock

Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, behaviors and or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Interpersonal skills; organization skills and multi-tasking ability

Communication skills (verbal and written) with people at all levels of the organization and external contacts; Professionally assertive

In depth knowledge of master production schedules, material requirements planning, capacity requirements planning, just in time philosophy, theory of constraints, cycle time, Kanban, QS9000 demand-pull, order-push concepts

Knowledge of customer service principles and practices

Problem analysis and problem-solving skills

Attention to detail and accuracy

Ability to work independently

Listening skills; Adaptability; Initiative; Stress tolerance

High school diploma, general education degree or equivalent

Knowledge of relevant computer applications (MS Word/Excel,ERP)

Ability to comprehend Enterprise Resource Planning system

Track customer pick orders for shipping

MEC product knowledge; Knowledge of administrative procedures