Overview:

The Administrative Coordinator is responsible for providing administrative support and project coordination to the Executive Director, Area Director (s), and team of Operations Leads who directly support our Owner/Operators.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities:

Executive Director/Area Director Support

Support Regional Leader with all liaison roles and responsibilities

Support Regional Leadership Team meetings and follow up on decisions for those meetingsCoordinate/oversee all leadership meetings and any other assigned team meeting logistics and administrative needs

Responsible for calendar management, which includes scheduling a variety of meetings and events with Staff, Operators, and external participantsIncluded team meetings & 1;1 for direct reports, peers and senior leadership

Support Area Support Teams (AST)

Schedule and attend monthly Area Support Team meetings, capture action items, schedule and support additional related meetings, as needed

Coordinator AST Trips and In-Market Meetings, as needed

Create and maintain MS Teams channels related to ASTs

Operator Selections

Update/maintain Operator selection progress using specialized software

Coordinate travel for in field and internal Operator selection visits for Area Director(s)

Review and submit accurate and timely expense reports for Executive Director & Area Director

Host Guests, Candidates, and Vendors, as needed

Lead and/or support projects, as assigned

Revise and edit Region communications

Assist in research and preparation for a variety of meetings and/or RPM/NEXT presentations

TravelAttend annual RPM/NEXT event, department retreats, and Region and/or Team Planning

Optional travel opportunities may be available

Gain proficiency using virtual meeting technology used to support flexible work environment

Assist in on-boarding and off-boarding Region Staff members

Operations Leads Support

Process Check Requests and Location Reimbursements (TBRs)

Assist in help to troubleshoot software, reporting or access issues

Assist in locating contacts and information on behalf of Operators

Update and maintain STEP system of Restaurant assignments and reporting for organization

Host Guests, Candidates, and Vendors, as needed

Support projects, as needed

Minimum Qualifications:

Minimum 3 years of general administrative experience

Proficient with Microsoft Office Applications (must have high-level of proficiency with Outlook, including calendaring)

Experience with various technology platforms and aptitude to learn new software

Strong self-starter with superior follow-through, project management and organizational skills

Maintain the confidentiality of information and exercise discretion in interactions with Staff and third parties

Ability to work autonomously with a high level of initiative, independent judgment, and attention to detail

Strong verbal and written communication skills

Ability to be flexible and adapt to changing environments

Ability to juggle multiple tasks with a limited degree of supervision, including the ability to remain agile and organized in the process of managing multiple calendars where meetings need to change frequently with very little notice.

Ability to support a wide spectrum of individuals and work styles, and manage a high volume of matters, with a limited degree of supervision

Ability to discern needed improvements, communicate recommendations or solutions and adapt procedures and processes to effectively complete projects and meet team goals/requirement

Preferred Qualifications:

4+ yrs. previous work history supporting an Executive Director or 6 plus years serving as an administrator

Minimum Years of Experience:

Travel Requirements:

10%

Required Level of Education:

Bachelor's degree or equivalent experience