Front Desk Supervisor Overnight
Posted on Oct 8, 2024 by Valley Forge
King of Prussia, PA
Hospitality
Immediate Start
Annual Salary
Full-Time
Job Description
Summary
Assist the Hotel Manager and Manager Front Office with the daily front desk operations including the supervision of hotel staff and providing appropriate service to hotel guests.
Job Duties
Hire, supervise, train, evaluate work performance, and administer counseling for staff members.
Prepare the weekly work schedule and maintain time and attendance records.
Respond quickly and accurately to guest inquiries regarding hotel procedures and property information.
Resolve customer complaints or disputes.
Able to perform duties of a Hotel Clerk as needed.
Possess knowledge of room rates, types, availability, hotel policies, and procedures.
Utilize computer system for various front desk and office procedures.
Maintain strict accountability of guest coupon books.
Ensure departmental adherence to applicable company and regulatory policies.
May assist in assigning and inspecting cleanliness on the casino floor.
Summary
Assist the Hotel Manager and Manager Front Office with the daily front desk operations including the supervision of hotel staff and providing appropriate service to hotel guests.
Job Duties
Hire, supervise, train, evaluate work performance, and administer counseling for staff members.
Prepare the weekly work schedule and maintain time and attendance records.
Respond quickly and accurately to guest inquiries regarding hotel procedures and property information.
Resolve customer complaints or disputes.
Able to perform duties of a Hotel Clerk as needed.
Possess knowledge of room rates, types, availability, hotel policies, and procedures.
Utilize computer system for various front desk and office procedures.
Maintain strict accountability of guest coupon books.
Ensure departmental adherence to applicable company and regulatory policies.
May assist in assigning and inspecting cleanliness on the casino floor.
Reference: 203645361
https://jobs.careeraddict.com/post/96021519
Front Desk Supervisor Overnight
Posted on Oct 8, 2024 by Valley Forge
King of Prussia, PA
Hospitality
Immediate Start
Annual Salary
Full-Time
Job Description
Summary
Assist the Hotel Manager and Manager Front Office with the daily front desk operations including the supervision of hotel staff and providing appropriate service to hotel guests.
Job Duties
Hire, supervise, train, evaluate work performance, and administer counseling for staff members.
Prepare the weekly work schedule and maintain time and attendance records.
Respond quickly and accurately to guest inquiries regarding hotel procedures and property information.
Resolve customer complaints or disputes.
Able to perform duties of a Hotel Clerk as needed.
Possess knowledge of room rates, types, availability, hotel policies, and procedures.
Utilize computer system for various front desk and office procedures.
Maintain strict accountability of guest coupon books.
Ensure departmental adherence to applicable company and regulatory policies.
May assist in assigning and inspecting cleanliness on the casino floor.
Summary
Assist the Hotel Manager and Manager Front Office with the daily front desk operations including the supervision of hotel staff and providing appropriate service to hotel guests.
Job Duties
Hire, supervise, train, evaluate work performance, and administer counseling for staff members.
Prepare the weekly work schedule and maintain time and attendance records.
Respond quickly and accurately to guest inquiries regarding hotel procedures and property information.
Resolve customer complaints or disputes.
Able to perform duties of a Hotel Clerk as needed.
Possess knowledge of room rates, types, availability, hotel policies, and procedures.
Utilize computer system for various front desk and office procedures.
Maintain strict accountability of guest coupon books.
Ensure departmental adherence to applicable company and regulatory policies.
May assist in assigning and inspecting cleanliness on the casino floor.
Reference: 203645361
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