Area Leisure Reservations Sales Agent
Posted on Oct 8, 2024 by White Barn Inn
Kennebunk, ME
Travel & Tourism
Immediate Start
Annual Salary
Full-Time
Job Description
Embark on an extraordinary journey as Area Leisure Reservations Sales Agent across the Northeast, where your role transcends boundaries and becomes a captivating symphony of hospitality. As the orchestrator of leisure reservations for multiple properties, you'll weave a tapestry of opulence, seamlessly curating bespoke experiences for our discerning guests across diverse destinations. Your commitment to excellence will unfold on a grand scale, ensuring that each reservation reflects the pinnacle of luxury unique to each property. With grace and sophistication, you'll be the luminary guiding our guests through a world of refined choices, transforming reservations into harmonious preludes to
unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction across a spectrum of luxurious destinations within our illustrious portfolio.
Reporting directly to the Area Director of Reservations, you will be responsible for ownership of the reservations email inboxes, responding to all travel partner emails, administrative projects, day to day tasks, and reservation quality control in a professional, friendly, collaborative manner. The position is required to cultivate and maintain effective relationships with all associates throughout the Auberge Resorts Collection.
Responsibilities include:
● Monitor the departmental inboxes throughout the day and handle all emails professionally, efficiently, and accurately.
● Attend daily meetings as deemed appropriate by Area Director of Reservations and Area Director of Leisure Sales
● Be available for property visits when deemed necessary by Area Director of Reservations and Area Director of Leisure Sales
● Create email quotes for guests or Travel partners requesting availability through email
● Create requested reservations in a detailed, efficient and accurate manner
● Lead the team with the handling of VIP leisure sales reservations and travel partners, including leads sent from the Area Director of Leisure Sales
● Review all reservations made for quality, accuracy, and follow up on inaccuracies to ensure reservation is correct for arrival.
● Maximize revenues through upsell opportunities
● Input all inquiries into Revinate system for Lead and Revenue Tracking
● Maintain accurate, relevant knowledge of all properties within the region, room types,
experiences, rates, and property specific details.
● Assist with ensuring travel partner commissions are processed accurately.
● Assist with overflow calls for the Area Reservations team to assist with call volume as needed.
● Add information to guest profiles such as previous stay experience, special occasions,
preferences, and other pertinent information with strong attention to detail and accuracy
● Share relevant guest information to the pre-arrival teams to ensure a personalized guest
experience.
● Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests.
● Performing other administrative tasks as assigned by the Area Reservations Leadership Team.
Embark on an extraordinary journey as Area Leisure Reservations Sales Agent across the Northeast, where your role transcends boundaries and becomes a captivating symphony of hospitality. As the orchestrator of leisure reservations for multiple properties, you'll weave a tapestry of opulence, seamlessly curating bespoke experiences for our discerning guests across diverse destinations. Your commitment to excellence will unfold on a grand scale, ensuring that each reservation reflects the pinnacle of luxury unique to each property. With grace and sophistication, you'll be the luminary guiding our guests through a world of refined choices, transforming reservations into harmonious preludes to
unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction across a spectrum of luxurious destinations within our illustrious portfolio.
Reporting directly to the Area Director of Reservations, you will be responsible for ownership of the reservations email inboxes, responding to all travel partner emails, administrative projects, day to day tasks, and reservation quality control in a professional, friendly, collaborative manner. The position is required to cultivate and maintain effective relationships with all associates throughout the Auberge Resorts Collection.
Responsibilities include:
● Monitor the departmental inboxes throughout the day and handle all emails professionally, efficiently, and accurately.
● Attend daily meetings as deemed appropriate by Area Director of Reservations and Area Director of Leisure Sales
● Be available for property visits when deemed necessary by Area Director of Reservations and Area Director of Leisure Sales
● Create email quotes for guests or Travel partners requesting availability through email
● Create requested reservations in a detailed, efficient and accurate manner
● Lead the team with the handling of VIP leisure sales reservations and travel partners, including leads sent from the Area Director of Leisure Sales
● Review all reservations made for quality, accuracy, and follow up on inaccuracies to ensure reservation is correct for arrival.
● Maximize revenues through upsell opportunities
● Input all inquiries into Revinate system for Lead and Revenue Tracking
● Maintain accurate, relevant knowledge of all properties within the region, room types,
experiences, rates, and property specific details.
● Assist with ensuring travel partner commissions are processed accurately.
● Assist with overflow calls for the Area Reservations team to assist with call volume as needed.
● Add information to guest profiles such as previous stay experience, special occasions,
preferences, and other pertinent information with strong attention to detail and accuracy
● Share relevant guest information to the pre-arrival teams to ensure a personalized guest
experience.
● Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests.
● Performing other administrative tasks as assigned by the Area Reservations Leadership Team.
Reference: 203645395
https://jobs.careeraddict.com/post/96021485
Area Leisure Reservations Sales Agent
Posted on Oct 8, 2024 by White Barn Inn
Kennebunk, ME
Travel & Tourism
Immediate Start
Annual Salary
Full-Time
Job Description
Embark on an extraordinary journey as Area Leisure Reservations Sales Agent across the Northeast, where your role transcends boundaries and becomes a captivating symphony of hospitality. As the orchestrator of leisure reservations for multiple properties, you'll weave a tapestry of opulence, seamlessly curating bespoke experiences for our discerning guests across diverse destinations. Your commitment to excellence will unfold on a grand scale, ensuring that each reservation reflects the pinnacle of luxury unique to each property. With grace and sophistication, you'll be the luminary guiding our guests through a world of refined choices, transforming reservations into harmonious preludes to
unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction across a spectrum of luxurious destinations within our illustrious portfolio.
Reporting directly to the Area Director of Reservations, you will be responsible for ownership of the reservations email inboxes, responding to all travel partner emails, administrative projects, day to day tasks, and reservation quality control in a professional, friendly, collaborative manner. The position is required to cultivate and maintain effective relationships with all associates throughout the Auberge Resorts Collection.
Responsibilities include:
● Monitor the departmental inboxes throughout the day and handle all emails professionally, efficiently, and accurately.
● Attend daily meetings as deemed appropriate by Area Director of Reservations and Area Director of Leisure Sales
● Be available for property visits when deemed necessary by Area Director of Reservations and Area Director of Leisure Sales
● Create email quotes for guests or Travel partners requesting availability through email
● Create requested reservations in a detailed, efficient and accurate manner
● Lead the team with the handling of VIP leisure sales reservations and travel partners, including leads sent from the Area Director of Leisure Sales
● Review all reservations made for quality, accuracy, and follow up on inaccuracies to ensure reservation is correct for arrival.
● Maximize revenues through upsell opportunities
● Input all inquiries into Revinate system for Lead and Revenue Tracking
● Maintain accurate, relevant knowledge of all properties within the region, room types,
experiences, rates, and property specific details.
● Assist with ensuring travel partner commissions are processed accurately.
● Assist with overflow calls for the Area Reservations team to assist with call volume as needed.
● Add information to guest profiles such as previous stay experience, special occasions,
preferences, and other pertinent information with strong attention to detail and accuracy
● Share relevant guest information to the pre-arrival teams to ensure a personalized guest
experience.
● Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests.
● Performing other administrative tasks as assigned by the Area Reservations Leadership Team.
Embark on an extraordinary journey as Area Leisure Reservations Sales Agent across the Northeast, where your role transcends boundaries and becomes a captivating symphony of hospitality. As the orchestrator of leisure reservations for multiple properties, you'll weave a tapestry of opulence, seamlessly curating bespoke experiences for our discerning guests across diverse destinations. Your commitment to excellence will unfold on a grand scale, ensuring that each reservation reflects the pinnacle of luxury unique to each property. With grace and sophistication, you'll be the luminary guiding our guests through a world of refined choices, transforming reservations into harmonious preludes to
unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction across a spectrum of luxurious destinations within our illustrious portfolio.
Reporting directly to the Area Director of Reservations, you will be responsible for ownership of the reservations email inboxes, responding to all travel partner emails, administrative projects, day to day tasks, and reservation quality control in a professional, friendly, collaborative manner. The position is required to cultivate and maintain effective relationships with all associates throughout the Auberge Resorts Collection.
Responsibilities include:
● Monitor the departmental inboxes throughout the day and handle all emails professionally, efficiently, and accurately.
● Attend daily meetings as deemed appropriate by Area Director of Reservations and Area Director of Leisure Sales
● Be available for property visits when deemed necessary by Area Director of Reservations and Area Director of Leisure Sales
● Create email quotes for guests or Travel partners requesting availability through email
● Create requested reservations in a detailed, efficient and accurate manner
● Lead the team with the handling of VIP leisure sales reservations and travel partners, including leads sent from the Area Director of Leisure Sales
● Review all reservations made for quality, accuracy, and follow up on inaccuracies to ensure reservation is correct for arrival.
● Maximize revenues through upsell opportunities
● Input all inquiries into Revinate system for Lead and Revenue Tracking
● Maintain accurate, relevant knowledge of all properties within the region, room types,
experiences, rates, and property specific details.
● Assist with ensuring travel partner commissions are processed accurately.
● Assist with overflow calls for the Area Reservations team to assist with call volume as needed.
● Add information to guest profiles such as previous stay experience, special occasions,
preferences, and other pertinent information with strong attention to detail and accuracy
● Share relevant guest information to the pre-arrival teams to ensure a personalized guest
experience.
● Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests.
● Performing other administrative tasks as assigned by the Area Reservations Leadership Team.
Reference: 203645395
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