Job Description

Job Overview:

The Director of Revenue Operations will report to the GM of Experian Marketing Services and will oversee and increase the revenue-generating processes within the organization. This role is critical, in partnership with finance, in supporting the sales teams in driving predictable revenue growth and operational efficiency. You will have a background in revenue operations, data analysis, and process optimization. You will be remote-friendly.

Main Responsibilities:

Develop the revenue operations strategy according to our overall goals.

Design and implement scalable processes to improve sales operations.

Collaborate with the sales and finance teams to monitor all key performance indicators against monthly, quarterly and annual goals.

Develop dashboards and reports inclusive of applicable insights; create action plans.

Identify and eliminate bottlenecks in the revenue lifecycle to improve efficiency.

Assess and refine lead management and pipeline generation processes.

Ensure data integrity and accuracy across all revenue systems.

Ensure use of tools such as CRM, marketing automation, and analytics platforms.

Lead the integration of new technologies and systems to enhance revenue operations capabilities.

Liaison between revenue-generating teams and finance.

Conduct ongoing analysis on product usage, pricing, contract terms to identify opportunities to simplify.

Conduct ongoing analysis on competitive market and vertical/client needs

Foster a data-driven culture focused on continuous improvement.