Overview:

UndeUnder general supervision from the General Manager, Event Managers plan and coordinate multiple events managing every aspect of their assigned events from advance planning, during the event and including post event follow-up. Event Managers coordinate the work of facility of facility event staff and serve as a liaison between facility users and facility staff, service providers, public safety agencies and event attendees.

This role will pay a yearly salary of $60,000 to $70,000.

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

This position will remain open until November 20, 2024

Responsibilities:

Communicate and meet with facility customers in advance of events and assist in determining event needs

Provide information, direction and leadership to operations and support staff including sub-contractors of housekeeping, set-up, utilities, telecommunications, maintenance, parking and event staff

Integrate facility events with exclusive and outside service contractors including food & beverage, audio/visual, decorators, etc.

Prepare pre-event cost estimates for facility customers

Prepare written details and requirements for each event; prepare floor plans and ensure compliance with applicable fire, building, and safety codes; communicate changes before and during events.

Develop event staffing plans for assigned events; submit requests for additional medical, police, fire and security staff; supervise event staff during events

Serve as a facility representative at events; facilitate pre and post-event walk through to assess facility condition; enforce facility policies and procedures throughout each event; identify and resolve event challenges; resolve public complaints

Prepare written evaluations of assigned events; calculate, prepare, and submit summary billing statements

Answer questions and provide information to facility customers; conduct facility tours as needed

As assigned, conduct a variety of industry related studies and recommend modifications to departmental service delivery methods and operational policies and procedures as appropriate

Routinely serve as Manager on Duty

Provide responsible staff assistance to the General Manager

Perform other duties as required

Qualifications:

3-5 years of event driven responsibility.

Operational characteristics of event management

Customer Service practices

Crowd management and control techniques

Fire and public safety regulations

Basic understanding of food service practices

Basic understanding of A/V equipment and systems

Terminology used in entertainment and convention settings

Relevant federal, state, and local regulations

Budget preparation and control

Principles of supervision and training

Facility License Agreements

Must be proficient with use of Microsoft Applications: Word, Excel, Outlook and Access

Vaccination Statement:

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.