Team Lead
Posted on Oct 7, 2024 by EDSI Solutions
Clinton Township, MI
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Overview:
Salary $(phone number removed) year
Scope of Position: The Team Lead will oversee the data entry and documentation of Case Manager caseloads. Attend all triage and hearing appointments with Department of Health and Human Services partners. Assist with the day-to-day questions and guidance related to policy and procedures.
Responsibilities:
Essential Functions:
Help to ensure that positive outcomes and program goals are met as required by contract
Supervise activities and conduct performance evaluations for case management staff
Model appropriate coaching and case management strategies
Perform case reviews to ensure that required documentation is maintained, staff are adhering to program policies, and participants are complying with their participation requirements
Review and approve participant requests for supportive services
Assist with participant case management tasks as needed
Document all participant contacts in case notes
Act as liaison and maintain collaborative relationships with local Dept. of Health and Human Services (DHHS) partners
Review Work Participation Rate (WPR) and other performance reports weekly and work with staff to address performance issues
Maintain a thorough knowledge of PATH policies and procedures
Coordinate participant transfers and other case changes with DHHS and other partners
Other opportunities as available
Qualifications:
Education and Experience Requirements:
Experience working with FIP recipients/PATH participants and/or other workforce programs
Excellent leadership and communication skills, both written and verbal
Ability to maintain flexibility as needs of contract require
Customer service experience preferred
Proficient in Microsoft Office applications
Bachelor’s degree in business, education, human services, or related area is preferred
Salary $(phone number removed) year
Scope of Position: The Team Lead will oversee the data entry and documentation of Case Manager caseloads. Attend all triage and hearing appointments with Department of Health and Human Services partners. Assist with the day-to-day questions and guidance related to policy and procedures.
Responsibilities:
Essential Functions:
Help to ensure that positive outcomes and program goals are met as required by contract
Supervise activities and conduct performance evaluations for case management staff
Model appropriate coaching and case management strategies
Perform case reviews to ensure that required documentation is maintained, staff are adhering to program policies, and participants are complying with their participation requirements
Review and approve participant requests for supportive services
Assist with participant case management tasks as needed
Document all participant contacts in case notes
Act as liaison and maintain collaborative relationships with local Dept. of Health and Human Services (DHHS) partners
Review Work Participation Rate (WPR) and other performance reports weekly and work with staff to address performance issues
Maintain a thorough knowledge of PATH policies and procedures
Coordinate participant transfers and other case changes with DHHS and other partners
Other opportunities as available
Qualifications:
Education and Experience Requirements:
Experience working with FIP recipients/PATH participants and/or other workforce programs
Excellent leadership and communication skills, both written and verbal
Ability to maintain flexibility as needs of contract require
Customer service experience preferred
Proficient in Microsoft Office applications
Bachelor’s degree in business, education, human services, or related area is preferred
Reference: 200020799
https://jobs.careeraddict.com/post/95936896
Team Lead
Posted on Oct 7, 2024 by EDSI Solutions
Clinton Township, MI
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Overview:
Salary $(phone number removed) year
Scope of Position: The Team Lead will oversee the data entry and documentation of Case Manager caseloads. Attend all triage and hearing appointments with Department of Health and Human Services partners. Assist with the day-to-day questions and guidance related to policy and procedures.
Responsibilities:
Essential Functions:
Help to ensure that positive outcomes and program goals are met as required by contract
Supervise activities and conduct performance evaluations for case management staff
Model appropriate coaching and case management strategies
Perform case reviews to ensure that required documentation is maintained, staff are adhering to program policies, and participants are complying with their participation requirements
Review and approve participant requests for supportive services
Assist with participant case management tasks as needed
Document all participant contacts in case notes
Act as liaison and maintain collaborative relationships with local Dept. of Health and Human Services (DHHS) partners
Review Work Participation Rate (WPR) and other performance reports weekly and work with staff to address performance issues
Maintain a thorough knowledge of PATH policies and procedures
Coordinate participant transfers and other case changes with DHHS and other partners
Other opportunities as available
Qualifications:
Education and Experience Requirements:
Experience working with FIP recipients/PATH participants and/or other workforce programs
Excellent leadership and communication skills, both written and verbal
Ability to maintain flexibility as needs of contract require
Customer service experience preferred
Proficient in Microsoft Office applications
Bachelor’s degree in business, education, human services, or related area is preferred
Salary $(phone number removed) year
Scope of Position: The Team Lead will oversee the data entry and documentation of Case Manager caseloads. Attend all triage and hearing appointments with Department of Health and Human Services partners. Assist with the day-to-day questions and guidance related to policy and procedures.
Responsibilities:
Essential Functions:
Help to ensure that positive outcomes and program goals are met as required by contract
Supervise activities and conduct performance evaluations for case management staff
Model appropriate coaching and case management strategies
Perform case reviews to ensure that required documentation is maintained, staff are adhering to program policies, and participants are complying with their participation requirements
Review and approve participant requests for supportive services
Assist with participant case management tasks as needed
Document all participant contacts in case notes
Act as liaison and maintain collaborative relationships with local Dept. of Health and Human Services (DHHS) partners
Review Work Participation Rate (WPR) and other performance reports weekly and work with staff to address performance issues
Maintain a thorough knowledge of PATH policies and procedures
Coordinate participant transfers and other case changes with DHHS and other partners
Other opportunities as available
Qualifications:
Education and Experience Requirements:
Experience working with FIP recipients/PATH participants and/or other workforce programs
Excellent leadership and communication skills, both written and verbal
Ability to maintain flexibility as needs of contract require
Customer service experience preferred
Proficient in Microsoft Office applications
Bachelor’s degree in business, education, human services, or related area is preferred
Reference: 200020799
Share this job:
Alert me to jobs like this:
Amplify your job search:
Expert career advice
Increase interview chances with our downloads and specialist services.
Visit Blog