Service Delivery Manager - Security, Controls, SLA, KPI
Posted on Sep 24, 2019 by Mercator IT Solutions
Service Manager with potential product management understanding.
The role will be to:
- Build the business case and financial model around 2 products and services provided by the Cyber Defence Team.
Definition of the products and services will also be required.
- Knowledge of security controls and control frameworks
- Reporting and measurement of security controls understanding
- Ability to build business cases and work on financial models
- Budget forecast activities
- Product management understanding
- Service management experience or understanding of service management
- Information security experience
- Building of KPIs and SLAs
- Strong stakeholder management