Overview:

Come join a remarkable team where quality care meets quality service, in every dimension, every time.

#JoinTeamAubergine #NovantHealth. Let Novant Health be the destination for your professional growth.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

The Health Unit Clerk works under the direction of the Nurse Manager and under the direct supervision of the staff nurse to provide clerical and support duties associated with maintaining the smooth functioning of the unit.

1. Communicates verbal information accurately and courteously in accordance with the Medical Center’s policies and standards.

2. Organizes and performs work effectively and efficiently.

3. Facilitates the flow of patients throughout the Medical Center by accurately arriving and transferring patients in the appropriate systems in a timely manner. Maintains and verifies accurate patient census.

4. Reviews and updates the care team assignments for each patient each shift.

5. Courteously greets patients, visitors, staff, physicians and others upon their arrival in the

department offering assistance and guidance when needed.

6. Demonstrates positive interpersonal relations in dealing with all members of the

team.

7. Provides systems support and training as defined within the organization and the department.

8. At the direction of the manager/coordinator/charge nurse, each shift assigns phones and staff locators to each unit staff. Responsible for ensuring all on-duty staff have patient assignments and all off-duty staff are no longer active. Perform quarterly battery checks on locators. Educate new staff on the use of locators and phones.

9. Performs prepping, scanning, and indexing of patient paper medical records so that these documents are available immediately in the electronic medical record (EMR). Accountable for ensuring records are released appropriately.

10. Responsible for assuring that equipment in the department is maintained by tagging item needing repair (if applicable), notifying the appropriate department for repair, verifying work completed, and following up as needed.

11. Maintains and orders supplies as defined by the manager.

12. Maintains overall appearance of the assigned unit: cabinets supplied and neat, conference rooms always in a state of readiness for family or staff meetings, isolation cabinets always stocked.

13. Continues personal development to enhance personal growth on an annual basis.

14. Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.

15. Maintains and adjusts schedule to enhance team performance. 16.Performs other duties as assigned.

Qualifications:

Education: High School Diploma or GED, Required.  Vocational education as a Health Unit Clerk or equivalent, Required.

Experience:  Experience preferred. Prefer knowledge/experience with medical terminology.

Licensure/Certification:  None required.

Responsibilities:

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

Our team members are part of an environment that fosters team work, team member engagement and community involvement.

The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.

All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".