Clinical Case Manager

Posted on Oct 7, 2024 by Felton Institute
San Francisco, CA
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Job Description:

Clinical Case Manager

Behavioral Health Intensive Case Management

Senior Division

Agency Overview

Felton Institute responds to the needs of our community by providing innovative, evidence-informed social services that transform lives. Our organization offers 50+ programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional age youth, as well as aging adults. Our programs combine the latest scientific research with cultural sensitivity and a deep commitment to supporting and reflecting the communities we serve. Felton offers a dynamic, challenging, and supportive work environment where we encourage the use of professional development, that staff can utilize throughout their career.

Program/Division Description

Felton’s Senior Division specializes in a full continuum of mental health services for older adults in outpatient clinics, the community, and supportive housing sites, as well as programs in employment training, economic security, case management, advocacy, social connection, and inclusion. The Behavioral Health Intensive Case Management for Older Adults (BH ICM) as part of Felton Institute’s Geriatric Mental Health Model, offers specialized mental health services to older adults living with severe psychiatric disorders. Services encompass a continuum of care centering the individual's care goals and needs, including recovery-oriented treatment services. Clients have a range of needs to address a history of homelessness, institutionalization, and/or substance use. Under contract with the Department of Public Health's Behavioral Health Services (BHS), the ICM program provides services city-wide that include extensive outreach to engage clients in care and multi-disciplinary support to reduce risk of individual's psychiatric hospitalization and to live within their community. The program collaborates with the broad spectrum of social service providers to connect, coordinate, and meet an individual's needs. Felton is committed to implementing evidence-based practices and behavioral health research into its community-based mental health services.

Job Description

Under supervision of the Program Director, the clinical case manager participates in a multidisciplinary team, including master's level clinicians, peer specialists, interns, and psychiatric medication providers, serving as the lead point of responsibility for enacting client care. The ICM caseload is capped at a lower level to allow for intensive services to stabilize individuals who are experience acute symptoms and related risk factors. Once individuals achieve stabilization, clients are referred for lower levels of care, including outpatient services and/or primary care as clinically appropriate. The ICM clinician evaluates needs of clients, and develops comprehensive clinical assessments, treatment plans, and coordinates care among the team. Services may include individual and group therapy, crisis intervention, case management, client advocacy, and engagement strategies. The ICM clinician also maintains accurate detailed records of client contacts through Cal-AIM (Medi-Cal) and Medicare standards as well as county and state regulations. Additional duties as needed.

Specific Responsibilities

Works closely with interdisciplinary team.

Provides crisis intervention to prevent hospitalization, and if necessary, facilitates involuntary hospitalization.

Performs intakes and assessments for older adults with psychiatric and dual diagnosis disabilities in a Felton clinic, community, and/or in their homes.

Provides individual or group therapy to decrease mental health symptoms and help clients reach recovery goals.

Provides case management services, including evaluations, service plan development, assisting clients in accessing housing, financial, medical and other needed services. Coordinates with other service providers.

Maintains clinical records of each client contact or service, in accordance with mandated standards of Medi-Cal, Medi-Care, and San Francisco’s Community Behavioral Health Services

Participates in team meetings and case conferences through presentation of cases, discussion of clinical issues and exchange of information and ideas.

Answer a 24/7 after-hours crisis phone for approximately one week a month to support clients in crisis after hours (and earn an additional stipend)

Commits to ongoing training, including developing specializations in evidence-based treatments and practices and the geriatric specialization of mental health services, as provided by the Senior Division and Felton Institute.

Other duties and responsibilities as assigned.

Minimum Qualification

Master's degree or higher in Social Work or other Professional Counseling Programs, and registered with active license with CA BBS, including ASWs, AMFTs, and APCCs

A minimum of 2 years of case management and mental health treatment for at-risk older adults, including co-occurring disorders (master’s level internship experience considered)

Moderate to comprehensive understanding of Specialty Mental Health Services under the Department of Health Care services definitions in addition to skills in assessment, treatment planning, and mental health services pertaining to individuals living with serious mental illness

Strong recovery model approach to care and ability to form strong therapeutic relationships with clients from diverse backgrounds and who often are underserved by traditional care models

Ability to effectively diagnose and make clinical rationales for psychiatric care utilizing the DSM 5 and other measures including social determinants of health and functional impairment screenings where appropriate

Actively practices cultural humility and promotes a warm and welcoming environment for culturally and gender diverse individuals

Excellent communication skills both in written and verbal formats

Ability to travel within SF to meet clients in a variety of community settings including SROs, hospitals, shelters, and other settings required

Ability to be a team player with a welcoming attitude.

Additional Information:

Reports to: Program Manager

Job Type: Full Time

Work Schedule: Onsite

FLSA Status: Exempt

Salary Range: $93,000 - $105,000 Annually (DOE)

Benefits (subject to election and eligibility): Fully-Paid Medical and Dental Plans; Health Reimbursement Card, Paid Time Off (personal, vacation, and sick time), 403B with company match.

Applying Instruction:

Candidates should apply for the position at our career page “(url removed)” OR directly email resumes to “(url removed)”

IMP NOTE: Job responsibilities are subject to change according to program requirements.

Reference: 200833892

https://jobs.careeraddict.com/post/95858683

Clinical Case Manager

Posted on Oct 7, 2024 by Felton Institute

San Francisco, CA
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Job Description:

Clinical Case Manager

Behavioral Health Intensive Case Management

Senior Division

Agency Overview

Felton Institute responds to the needs of our community by providing innovative, evidence-informed social services that transform lives. Our organization offers 50+ programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional age youth, as well as aging adults. Our programs combine the latest scientific research with cultural sensitivity and a deep commitment to supporting and reflecting the communities we serve. Felton offers a dynamic, challenging, and supportive work environment where we encourage the use of professional development, that staff can utilize throughout their career.

Program/Division Description

Felton’s Senior Division specializes in a full continuum of mental health services for older adults in outpatient clinics, the community, and supportive housing sites, as well as programs in employment training, economic security, case management, advocacy, social connection, and inclusion. The Behavioral Health Intensive Case Management for Older Adults (BH ICM) as part of Felton Institute’s Geriatric Mental Health Model, offers specialized mental health services to older adults living with severe psychiatric disorders. Services encompass a continuum of care centering the individual's care goals and needs, including recovery-oriented treatment services. Clients have a range of needs to address a history of homelessness, institutionalization, and/or substance use. Under contract with the Department of Public Health's Behavioral Health Services (BHS), the ICM program provides services city-wide that include extensive outreach to engage clients in care and multi-disciplinary support to reduce risk of individual's psychiatric hospitalization and to live within their community. The program collaborates with the broad spectrum of social service providers to connect, coordinate, and meet an individual's needs. Felton is committed to implementing evidence-based practices and behavioral health research into its community-based mental health services.

Job Description

Under supervision of the Program Director, the clinical case manager participates in a multidisciplinary team, including master's level clinicians, peer specialists, interns, and psychiatric medication providers, serving as the lead point of responsibility for enacting client care. The ICM caseload is capped at a lower level to allow for intensive services to stabilize individuals who are experience acute symptoms and related risk factors. Once individuals achieve stabilization, clients are referred for lower levels of care, including outpatient services and/or primary care as clinically appropriate. The ICM clinician evaluates needs of clients, and develops comprehensive clinical assessments, treatment plans, and coordinates care among the team. Services may include individual and group therapy, crisis intervention, case management, client advocacy, and engagement strategies. The ICM clinician also maintains accurate detailed records of client contacts through Cal-AIM (Medi-Cal) and Medicare standards as well as county and state regulations. Additional duties as needed.

Specific Responsibilities

Works closely with interdisciplinary team.

Provides crisis intervention to prevent hospitalization, and if necessary, facilitates involuntary hospitalization.

Performs intakes and assessments for older adults with psychiatric and dual diagnosis disabilities in a Felton clinic, community, and/or in their homes.

Provides individual or group therapy to decrease mental health symptoms and help clients reach recovery goals.

Provides case management services, including evaluations, service plan development, assisting clients in accessing housing, financial, medical and other needed services. Coordinates with other service providers.

Maintains clinical records of each client contact or service, in accordance with mandated standards of Medi-Cal, Medi-Care, and San Francisco’s Community Behavioral Health Services

Participates in team meetings and case conferences through presentation of cases, discussion of clinical issues and exchange of information and ideas.

Answer a 24/7 after-hours crisis phone for approximately one week a month to support clients in crisis after hours (and earn an additional stipend)

Commits to ongoing training, including developing specializations in evidence-based treatments and practices and the geriatric specialization of mental health services, as provided by the Senior Division and Felton Institute.

Other duties and responsibilities as assigned.

Minimum Qualification

Master's degree or higher in Social Work or other Professional Counseling Programs, and registered with active license with CA BBS, including ASWs, AMFTs, and APCCs

A minimum of 2 years of case management and mental health treatment for at-risk older adults, including co-occurring disorders (master’s level internship experience considered)

Moderate to comprehensive understanding of Specialty Mental Health Services under the Department of Health Care services definitions in addition to skills in assessment, treatment planning, and mental health services pertaining to individuals living with serious mental illness

Strong recovery model approach to care and ability to form strong therapeutic relationships with clients from diverse backgrounds and who often are underserved by traditional care models

Ability to effectively diagnose and make clinical rationales for psychiatric care utilizing the DSM 5 and other measures including social determinants of health and functional impairment screenings where appropriate

Actively practices cultural humility and promotes a warm and welcoming environment for culturally and gender diverse individuals

Excellent communication skills both in written and verbal formats

Ability to travel within SF to meet clients in a variety of community settings including SROs, hospitals, shelters, and other settings required

Ability to be a team player with a welcoming attitude.

Additional Information:

Reports to: Program Manager

Job Type: Full Time

Work Schedule: Onsite

FLSA Status: Exempt

Salary Range: $93,000 - $105,000 Annually (DOE)

Benefits (subject to election and eligibility): Fully-Paid Medical and Dental Plans; Health Reimbursement Card, Paid Time Off (personal, vacation, and sick time), 403B with company match.

Applying Instruction:

Candidates should apply for the position at our career page “(url removed)” OR directly email resumes to “(url removed)”

IMP NOTE: Job responsibilities are subject to change according to program requirements.

Reference: 200833892

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