Quality Assurance Coordinator
Posted on Oct 6, 2024 by Equitable Social Solutions
Eugene, OR
Research
Immediate Start
Annual Salary
Full-Time
Job Description
- Conducts case file and record reviews for compliance and identifies opportunities for improvement or corrective actions and to ensure contractual performance expectations are met
- Submit weekly QA reports in a timely manner to the QA Manager and/or Project Director
-Present consistent feedback to management regarding areas that need improvement
- Ensure 100% of clients participate in the client satisfaction survey
- Ensure all clients receive a return call within 48 hours of calling and leaving a message
- Reviews quality assurance standards, studies existing policies and procedures and interviews personnel and patients to evaluate effectiveness of quality assurance programs
- Creates, implements and monitors standard operating procedures
- Other duties as assigned
- Conducts case file and record reviews for compliance and identifies opportunities for improvement or corrective actions and to ensure contractual performance expectations are met
- Submit weekly QA reports in a timely manner to the QA Manager and/or Project Director
-Present consistent feedback to management regarding areas that need improvement
- Ensure 100% of clients participate in the client satisfaction survey
- Ensure all clients receive a return call within 48 hours of calling and leaving a message
- Reviews quality assurance standards, studies existing policies and procedures and interviews personnel and patients to evaluate effectiveness of quality assurance programs
- Creates, implements and monitors standard operating procedures
- Other duties as assigned
Reference: 203407239
https://jobs.careeraddict.com/post/95837478
Quality Assurance Coordinator
Posted on Oct 6, 2024 by Equitable Social Solutions
Eugene, OR
Research
Immediate Start
Annual Salary
Full-Time
Job Description
- Conducts case file and record reviews for compliance and identifies opportunities for improvement or corrective actions and to ensure contractual performance expectations are met
- Submit weekly QA reports in a timely manner to the QA Manager and/or Project Director
-Present consistent feedback to management regarding areas that need improvement
- Ensure 100% of clients participate in the client satisfaction survey
- Ensure all clients receive a return call within 48 hours of calling and leaving a message
- Reviews quality assurance standards, studies existing policies and procedures and interviews personnel and patients to evaluate effectiveness of quality assurance programs
- Creates, implements and monitors standard operating procedures
- Other duties as assigned
- Conducts case file and record reviews for compliance and identifies opportunities for improvement or corrective actions and to ensure contractual performance expectations are met
- Submit weekly QA reports in a timely manner to the QA Manager and/or Project Director
-Present consistent feedback to management regarding areas that need improvement
- Ensure 100% of clients participate in the client satisfaction survey
- Ensure all clients receive a return call within 48 hours of calling and leaving a message
- Reviews quality assurance standards, studies existing policies and procedures and interviews personnel and patients to evaluate effectiveness of quality assurance programs
- Creates, implements and monitors standard operating procedures
- Other duties as assigned
Reference: 203407239
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